Hilton Sandestin Beach prides itself on providing each guest with the very best service. To do this, we must attract and retain only the very best team members to join us on our very special and singular journey. While our guests are the lifeblood of our business, our team members are the heart and soul that allows our hotel to thrive. Working with Hilton Sandestin Beach means working with a group of leaders committed to your success and your future.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Free daily meal service (lunch or dinner)
- Health insurance
- Paid sick time
- Paid time off
- Vision insurance
Job Summary:
The Spa Attendant is responsible for orienting guests to the spa facilities, greeting guests as they enter the facilities, and providing personal guest service. They are responsible for keeping the lounge areas neat, clean and stocked with all amenities.
Essential Functions: - Oversee the operation of the private lounge and the facilities area.
- Responsible for the opening and closing of the steam, sauna and whirlpool areas and their daily sanitation.
- Responsible for setting up daily water, tea and snacks according to Hilton standards.
- Greets all guests upon arrival and issues them a robe, slippers and a locker.
- Replenishes lockers with guest amenities, clothing and towels.
- Maintains the supplies, treatment area and wet areas keeping them neat and presentable.
- Collects and delivers dirty linen from the locker area, fitness center and staff lounge as necessary.
- Stocks linen closet in locker area and treatment hallway as necessary.
- Maintains the snack and water areas throughout the day.
- Maintains cleanliness and neatness of the facility, inside and outside areas.
- Maintains laundry inventory.
- Conducts tours of the facility.
- Stays up-dated on the latest developments of the spa.
- Ensures a pleasant visit for each guest.
- Maintains effective guest relations.
- Performs special projects delegated by the Supervisor and/or Spa Director i.e. monthly inventory.
- Assists with the cleaning of the Fitness Room.
- Knowledge of treatments and the ability to explain treatments to guest
Experience: - One-year experience in guest service desired.
Other: Due to the seasonal and business nature of the hospitality industry, employees may be required to work varying schedules and hours to reflect the staffing needs of the hotel.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.