A growing technology solutions provider is seeking an experienced Solutions Engineering Manager to lead and expand our pre-sales engineering team. This role is critical to aligning technical solutions with customer needs, driving innovation, and supporting revenue growth through effective solution design and sales enablement.
As the Solutions Engineering Manager, you will oversee a team of Solutions Engineers who support technical sales opportunities across multiple industries. This position requires a unique blend of technical leadership, customer-facing skills, and business strategy. The ideal candidate is highly collaborative, solutions-oriented, and driven by technology that improves operational outcomes.
This is a full-time role based in the Baltimore, Maryland area, and requires regular in-office presence along with some travel for customer visits.
Key Responsibilities:
- Lead, mentor, and manage a team of Solutions Engineers supporting pre-sales efforts for technologies such as RFID, barcode, RTLS, wireless networking, and mobile computing
- Develop and execute a scalable pre-sales and solutions engineering strategy aligned with company goals
- Act as a senior technical resource and advisor during the customer discovery, design, and proposal phases
- Collaborate cross-functionally with sales, services, and product teams to refine solution offerings and ensure technical feasibility
- Standardize documentation and processes related to technical solutioning, proposals, and demonstrations
- Support the evaluation and onboarding of new vendor technologies to keep offerings competitive and aligned with market needs
- Deliver compelling technical presentations and support strategic opportunities through customer engagement
- Define and track KPIs for the pre-sales engineering function and ensure consistent performance across the team
- Serve as an escalation point for complex technical challenges or high-value opportunities
- Foster continuous learning and a culture of technical excellence within the team
- Participate in budgeting and planning activities related to technical services and solution delivery
Qualifications:
- 10+ years of experience in technology solution engineering, systems integration, or a related technical field
- 5+ years of team leadership experience in a pre-sales or solutions engineering environment
- Expertise in at least one of the following areas: RFID systems, RTLS, wireless infrastructure, mobile computing, or automation solutions
- Exceptional written communication skills, including the ability to write clear, persuasive technical documentation and proposals
- Strong leadership and coaching skills with the ability to motivate and develop a high-performing team
- Excellent interpersonal, verbal communication, and presentation skills
- Ability to clearly communicate technical content to both technical and non-technical audiences
- Proven ability to bridge the gap between technical capabilities and business requirements
- Bachelor's degree; advanced degree preferred
- Willingness to travel up to 20% for customer visits, team meetings, and industry events
Benefits & Compensation
We offer a competitive compensation and benefits package, including:
- Comprehensive health insurance, dental, and vision coverage.
- Short- and Long-Term Disability insurance.
- Company-paid Life Insurance contributions.
- 401(k) match to help you plan for your future.
- Flexible PTO policy, including holidays and sick leave.
To apply, please submit your resume, cover letter, and salary requirements. All applicants must be authorized to work in the United States and must be able to commute to the Baltimore office.