About Marqo:
Marqo is a product discovery platform that optimizes search conversion using click-stream, purchase, and event data - creating a personalized experience that knows what your customers are looking for, better than they do. We're building the next generation of AI-native search infrastructure, helping top ecommerce brands convert searches into sales. We are backed by top global VCs and we're scaling fast.
Role Overview:
As a Solutions Engineer at Marqo, you'll be the technical champion during the pre-sales cycle-partnering with Account Executives to demonstrate the value of Marqo's platform to enterprise customers. You'll lead technical conversations, craft compelling demos, and guide prospects through smooth, low-lift integrations. This role is ideal for someone who thrives at the intersection of customer engagement, technical depth, and creative problem-solving.
What You'll Do:
- Lead technical discovery and solution design for prospects and pilot customers
- Translate complex customer requirements into clear, scalable Marqo implementations
- Deliver compelling demos and proofs-of-concept that showcase the power of Marqo
- Partner with sales to influence enterprise buying decisions through technical credibility
- Support lightweight integration work (e.g., assisting with pixel deployment, API usage, or SDKs)
- Collaborate with Product and Engineering to channel customer feedback
- Create technical content such as guides, solution diagrams, and example queries
What We're Looking For:
- 2-5 years in a Sales/Solutions Engineering, Pre-sales, or related technical customer-facing role
- Strong grasp of APIs, modern web architectures, and basic frontend/backend development
- Experience in search, e-commerce, ML/AI, or SaaS platforms a big plus
- Comfortable engaging with technical teams (developers, architects) and business stakeholders (product managers, execs)
- Clear communicator who can simplify complex ideas and build trust with enterprise customers
- Python, JavaScript, or prior experience working with search engines (e.g., Elasticsearch, Solr, Algolia)
Why Marqo:
- Cutting-edge AI tech built for real-world scale and impact
- Work with global customers and high-impact use cases
- Fast-paced, supportive team environment where your ideas shape the product