Solutions Analyst

Pontiac, Michigan

United Wholesale Mortgage
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This role is intended to identify optimal solutions to specific opportunities within the business and suggest different approaches that encourage well-being, improve efficiency, reduce costs, and increase revenue.

WHAT YOU WILL BE DOING
  • Respond to ad hoc reporting requests from Sales and Executive Leadership.
  • Use SQL Server and Microsoft Excel to generate data from multiple data sources, including Salesforce, Cornerstone OnDemand, SSRS and other reporting systems.
  • Perform needs analyses with leaders and team members to identify the appropriate solution for the specific opportunity described.
  • Determine cost effectiveness of manual vs. automating reporting solutions, based on frequency, likelihood of repeated usage, customizing input values, and other factors.
  • Coordinate and prioritize data requests with Data Engineering & Analytics in IT when additional support is needed.
  • Translate business use cases into actionable reporting solutions.
  • Advise Sales leadership on different solution approaches based on the context of the business situation.
  • Analyze Sales data including loan details, aggregate production (file imports, submissions, and closings), account/contact information, competitive industry market share data, and many other metrics.
  • Understanding business needs and collaborating with other technology stakeholders to deliver high quality, technology based, business solutions.
  • Identify opportunities to implement automated solutions and/or improve existing processes to reduce the margin of error and become more efficient.
  • Perform data validation.
  • Ability to solve problems through troubleshooting and analysis.
  • Communicate at the highest level with stakeholders, I.T. and clients with reporting needs to provide transparency into the status of their request.
WHAT WE NEED FROM YOU
  • Extensive knowledge of Microsoft Excel
  • Knowledge of SQL Server Management Studio, and ability to read/write SQL code is preferred
  • Must have a strong knowledge of the business and I.T. with the ability to speak both languages.
  • Ability to adapt quickly in a fast-paced environment
  • Act with a sense of urgency, while taking measures to ensure data accuracy.
  • Strong multi-tasking skills
  • Excellent communication and organization skills
THE PLACE & THE PERKS Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.

From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here.

More reasons you'll love working here include:
  • Paid Time Off (PTO) after just 30 days
  • Additional parental and maternity leave benefits after 12 months
  • Adoption reimbursement program
  • Paid volunteer hours
  • Paid training and career development
  • Medical, dental, vision and life insurance
  • 401k with employer match
  • Mortgage discount and area business discounts
  • Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
  • Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon
  • Gourmet cafeteria featuring homemade breakfast and lunch
  • Convenience store featuring healthy grab-and-go snacks
  • In-house Starbucks and Dunkin
  • Indoor/outdoor café with Wi-Fi
DISCLAIMER All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.
Date Posted: 09 April 2025
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