Software Engineer

WHO WE ARE:
Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is based at 1411 Brazos St, Austin.

TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.

WHO YOU ARE:
Seeking an IT professional with advanced skills and experience performing Appian systems development work in support of Application Solutions software systems; design and implementation of various Appian based workforce application systems. Use a consultative, positive, solution-focused mentality with a proactive and can-do attitude. Communicate in a professional, customer-focused manner. Collaborate with other IT teams to accomplish work.

WHAT YOU WILL DO:
The Software Engineer (Programmer IV-V) performs advanced to highly advanced (senior-level) computer programming work. Work involves overseeing programming projects, analyzing proposed applications and designing software solutions. Works under minimal supervision, with considerable latitude for the use of initiative and independent judgment. Maintains a reliable predictable work schedule. May provide guidance or oversee the work of others. May be called upon to work outside of normal business hours to complete urgent assignments or troubleshoot critical issues.

GENERAL DUTIES:
-Perform senior-level automated systems development work in support of Application Solutions software systems.
-Perform advanced automated systems development and design work using Appian.
-24/7 technical support work activities include being available outside core business hours to troubleshoot, deploy, patch, assist with software version upgrades.
-Perform and oversee software development activities during all phases of the system development lifecycle (SDLC): design, code, test, implement, and maintain.
-Provide prompt and accurate feedback when issues arise.
-Document and track requests for support, solutions and share knowledge base.
-Prioritize and manage multiple support requests at one time and follow up to ensure systems are fully functional after troubleshooting.
-May serve as backup to the manager and other team members.
-Actively participates in maintaining and providing input to the departmental dashboard.
-Ensure compliance with all Federal, State, and agency laws, rules, policies, and procedures including IT Handbook and SOPs that govern TWC IT.
-Contribute to teamwork and communicate effectively.
-Promote an image of IT excellence.
-Perform other duties as assigned.

PREFERRED QUALIFICATIONS:
-Bachelor's degree in computer science, Information Systems, or a related field.
-6 years of full-time experience in software development, including a minimum of 5 years of hands-on experience designing, developing, and deploying complex Appian applications.
-Appian Certified Senior Developer
-Strong understanding of Appian best practices, design patterns, and application lifecycle management.
-Proficiency in Appian components including Process Models, SAIL Forms, CDTs, Records, Reports, Interfaces, and Integrations (web services, databases).
-Experience with Appian RPA and/or AI features.
-Experience with CI/CD pipelines for Appian applications.
-Experience with RESTful API development and integration.
-Familiarity with testing frameworks and methodologies for Appian applications.
-Experience with application performance tuning and optimization in Appian.
-Experience with cloud-based platforms, such as AWS or Azure.
-Experience with database technologies such as MS SQL Server or MySQL.
-Experience with software development methodologies like Waterfall and Iterative.
-Proven experience leading technical teams, mentoring junior developers, and providing technical guidance in an Appian environment.
-Must show initiative and good judgment, ability to function well under pressure, and remain focused on the priorities with other demands.
-Ability to analyze problems, develop solutions, communicate clearly and effectively with technical colleagues and non-technical customers.
-Ability to provide strong technical expertise and share knowledge in a team environment.
-Detail-oriented skills and ability to solve complex to advanced computer programming problems.
-Experience in Java programming.
-Knowledge of TWC programs.

YOU QUALIFY WITH:
-Programmer IV: Four years of full-time experience in data processing, computer science, computer programming, systems analysis, and/or related field.
-Programmer V: Five years of full-time experience in data processing, computer science, computer programming, systems analysis, and/or related field.
-Both Levels: Relevant academic credits may be applied toward experience qualifications for this position.

YOU GAIN:
-A Family Friendly Certified Workplace
-Competitive starting salary: $6,400 - $8,000/ month
-Defined Retirement Benefit Plan
-Optional 401(k) and 457 accounts
-Medical Insurance
-Paid time off, including time for vacation, sick and family care leave
-Additional benefits for active employees can be found at

VETERANS:
Use your military skills to qualify for this position or other jobs. Go to to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser:

HOW TO APPLY:
To be considered, please complete a State of Texas Application for Employment and apply online at or on Taleo.

TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.