Your opportunity
New Relic's goal is to instrument, measure, and improve the Internet to help our customers create more perfect software, experiences, and businesses. We enable every engineer in the world to gather complete telemetry about their digital systems by developing our products and roadmaps in the open, seeking community feedback and contributions on our designs and solutions. Our Open Source code runs inside hundreds of thousands of distributed customer applications. Two of our values are technical excellence and customer forever, and these values are reflected in everything we do, including our Open Source contributions.
You will be at the heart of New Relic's best-in-class APM solution, with a focus on our open source Go projects. Engaging the community to shape the direction and drive innovation, your lightweight and dependable data collection software New Relic Go Agent will directly impact our mission. The opportunity to work from a remote office may be available depending on the applicant's location.
What you'll do
- Write efficient Go. Customers run our code in their production systems, which means you write, build and run a comprehensive test suite to ensure each release is thoroughly tested and dependable.
- You thrive on managing multiple in-flight workstreams while influencing outcomes in our open-source communities. You collaborate with internal and external teams to provide technical leadership for new feature development, through the creation and review of multi-language feature specifications, architecture, and documentation.
- Cultivate a welcoming environment for contributors to our open-source projects. You lead through collaboration and foster an ecosystem for experimental thinking, discussion, and constructive debate.
- Provide recommendations on product direction and architecture, informed by your understanding of emerging projects and standards.
- Help iterate on our processes, practices, and culture as we grow through active collaboration with those around you. We value the power of pairing to share information, ensure quality, and grow our expertise.
- Help take a technical lead on important projects, making key decisions about architecture and quality while collaborating with engineers on your team.
- Support our Go agent. You participate in rotations assisting our dedicated support team to help customers resolve issues and maximize the agent's potential.
This role requires - 3+ years of experience working as a Go software engineer with a strong computer science background and an aptitude for learning new languages quickly.
- Comfortable with ambiguity, and also seek to minimize the unknown by utilizing standard methodologies.
- A passion for sharing your knowledge for the benefit of those around you, demonstrating a growth mindset that encourages teammates to seek you out as a mentor.
- You excel in tailoring written and verbal communication to context effectively, and succinctly conveying complex technical concepts to a range of audiences. You give talks and demo our work.
- You demonstrate a high degree of autonomy while proactively keeping stakeholders informed.
- Demonstrated experience in designing, developing, and maintaining large-scale software systems, utilizing modern programming languages and frameworks.
- Empathy for end users - customer focused - You consider how every UI, API, or data model change will impact our users.
- Experience working on an Observability product, especially in the SaaS vendor space.
- Bachelor's degree in software development, engineering, or a related technical field.
Bonus points if you have - Experience with AI libraries.
- Experience with AWS Lambdas.
- Experience contributing to Open-Source Projects.
- Experience working with profilers and memory management tools.
- Experience working in high-performance and low latency environments.
Please note that visa sponsorship is not available for this position.
The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant's skills, qualifications, and experience.
New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, a discounted employee stock purchase plan, and other competitive benefits designed to improve the lives of our employees.
Estimated Base Pay Range $122,000-$153,000 USD Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics' different backgrounds and abilities, and recognize the different paths they took to reach us - including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We're looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to .
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers' means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, theSan Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
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