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Project Overview, deliverables (what is this person responsible for).
This will be a ServiceNow developer role working on module enhancements, not specific to any one module. This is an operations-based role on a smaller development team. There will be internal customer/stakeholder interaction along with the work that's being developed. This resource should understand and be able to communicate user acceptance criteria; be able to relay to the business the consequences of changes.
What does a typical day look like?
This is an agile team which means that the work is done in two-week sprints. This resource will be part of Sprint planning sessions, Retros. There are also daily stand ups. Based on the workload that is assigned, doing development work, communicating with stakeholders when things are ready for testing and gathering approvals is what the typical day might look like.
What are the top 3-5 skills and qualifications required?
5-7 years in ServiceNow development. Would like to see process improvement/automation experience. Jira experience, experience working in sprint/agile helpful. Someone who has made a transition from a business analyst into a developer role as they seem to understand the business better.
Team is currently upgrading to version Washington DC. - Latest and greatest. Utah and Tokyo were before that. ServiceNow follows the alphabet. If resource has experience with versions early in the alphabet, they may not have the level of experience needed for this role.
Please list this information at the top of each resume submission:
Description of experience with versions of ServiceNow that they have worked in and/or what modules and what is available on platform.
EEO:
"Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."
Date Posted: 17 May 2025
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