Job Description Job Title: Software Asset Management Analyst
Location: Fremont, CA - Onsite (Zip Code: 94536)
Duration: 12-month contract
Job Description: We are seeking a highly motivated and detail-oriented Analyst to join our Software Asset Management (SAM) team. The SAM Analyst will play a critical role in managing software licenses, ensuring compliance, optimizing software usage, and supporting the overall SAM strategy. The ideal candidate will have a strong analytical mindset, excellent organizational skills, and a passion for technology.
Responsibilities: Software License Management: - Track and manage software licenses, ensuring compliance with vendor agreements.
- Maintain an accurate inventory of software assets and associated licenses.
- Monitor software usage and optimize license allocation to reduce costs.
- Must Have: Hands-on experience with Salesforce licensing.
Compliance and Audit: - Conduct regular audits to ensure compliance with software licensing terms.
- Prepare and present compliance reports to management.
- Assist in responding to vendor audits and resolving any discrepancies.
Data Analysis and Reporting: - Analyze software usage data to identify trends, usage patterns, and areas for optimization.
- Generate regular and ad-hoc reports on software asset management metrics.
- Provide insights and recommendations based on data analysis to improve software utilization.
Vendor Management: - Maintain relationships with software vendors and negotiate licensing agreements.
- Stay informed about changes in software licensing models and terms.
- Collaborate with vendors to resolve any issues related to software licenses.
Process Improvement: - Develop and implement processes for effective software asset management.
- Continuously improve SAM practices to enhance efficiency and effectiveness.
- Assist in the development and maintenance of SAM policies and procedures.
Collaboration and Support: - Work closely with IT, procurement, and other departments to ensure alignment on software asset management objectives.
- Provide support and training to staff on software asset management best practices.
- Participate in SAM-related projects and initiatives.
Qualifications: Education: - Bachelor's degree in Information Technology, Computer Science, Business, or a related field.
Experience: - 2+ years of experience in software asset management, IT asset management, or a related field.
- Experience with SAM tools and software (e.g., Flexera, Productive, Aspera, ServiceNow, Snow License Manager) is preferred.
Skills: - Strong analytical and problem-solving skills.
- Excellent organizational and time management abilities.
- Proficient in Microsoft Office Suite, particularly Excel.
- Knowledge of software licensing models and compliance requirements.
- Strong communication and interpersonal skills.
Certifications: (Good to Have)
- Certification in Software Asset Management (e.g., CSAM, ITIL) is a plus.
Key Competencies: - Attention to detail and accuracy.
- Ability to work independently and as part of a team.
- Strong decision-making and critical-thinking skills.
- Ability to manage multiple tasks and priorities in a fast-paced environment.