Our client, a manufacturer and distributor of industrial laundry equipment for linen service and uniform service plant clients throughout the United States, is seeking a skilled and motivated
Software / Application Engineer. The Software / Application Engineer will support post-installation equipment performance, troubleshoot software and system integration issues, and provide advanced technical assistance to customers and internal teams. This hands-on role includes software configuration, hardware installation, system testing, customer training, and technical support. The ideal candidate is experienced in PLCs, industrial software applications, and mechanical/electrical troubleshooting, with a willingness to travel.
Location: Panama City Beach, FL (Local or relocation candidates preferred. Remote candidates also considered)
Travel: Up to 30%
Duties and Responsibilities:- Pre-assemble, install, and configure computer hardware and software components on industrial laundry equipment to meet customer requirements.
- Troubleshoot, update, and test existing software programs to ensure proper functionality and resolve errors.
- Perform system start-up and commissioning procedures at customer sites.
- Train customers on system operation, basic troubleshooting, and maintenance.
- Provide technical support to customers via phone, email, or on-site visits after installation.
- Collaborate with internal teams and external vendors to resolve technical and system integration issues.
- Use the internal case handling system to document and report service issues.
- Assist in developing and refining equipment-related policies, procedures, and standards.
- Stay current with new technology, system upgrades, and service innovations through training and seminars.
- Participate in improvement initiatives and offer recommendations for optimizing system performance.
Requirements:- 2+ years industrial equipment software applications experience required.
- Strong knowledge of mechanical and electrical systems, high/low voltage circuitry, pneumatics, and PLCs.
- Familiarity with software development tools and languages such as Structured Text, Instruction List, Visual Basic, C , SQL Server is a plus.
- A+ or Network+ certification is preferred.
- Experience with commercial laundry equipment is preferred.
- Associate degree (or higher) in a technical field.
- Ability to troubleshoot and configure AC inverters and inverter-driven motors.
- Proficiency in Microsoft Windows, including basic networking.
- Ability to read and interpret blueprints, schematics, technical journals, and equipment manuals.
- Effective communication skills for presenting technical information to customers and internal stakeholders.
- Ability to Travel - 30% of the year (weekdays) and sometimes on short notice
Benefits:
Why join this company? - Competitive salary ($90-115k annually, negotiable based on your experience).
- Comprehensive benefits package including health insurance, retirement plan, paid time off, and more.
- Work-from-home flexibility for remote candidates.
- Growth opportunities - career advancement within the company.
- Supportive work environment - a friendly working atmosphere within a dynamic, enthusiastic, and successful team.
Apply today. A recruiter will contact all qualified candidates.