Social Worker/ Therapist

Philadelphia, Pennsylvania

Tech Observer
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Position - Social Worker

Location - Southern and central Philadelphia, PA (Remote with travel)

Duration: 20 months with the possibility of extension


Note: Moderate travel within the South Region of PA (Bucks, Chester, Delaware, Montgomery, and Philadelphia counties). Occasional travel to Central PA (Dauphin County).


Minimum Qualifications:

  • Bachelor's degree in Human Services or related field, or ten years' experience in a related field.
  • Five (5) years of professional experience in the oversight process of a human services program.
  • Knowledge of the MH/ID Program and policies related to administrative entities.
  • Knowledge of instructing/presenting to various audiences using adult learning strategies.
  • Ability to analyze complex issues and solve them creatively.
  • Ability to orally communicate effectively in English with others at all levels of group and individual contacts.
  • Ability to communicate effectively in writing, using English, including computer-based communication using e-mail, word processing, and database systems.
  • Ability to work with various individuals in teams, both as a leader and as a participant, who are geographically dispersed.
  • Ability to work well and cooperate with various departmental and other agencies' staff. This includes demonstrating excellent interpersonal skills.
  • Ability to present oneself professionally to include personal appearance and a pleasant demeanor to others.
  • Intermediate computer skills, including use of Microsoft Office software.

Role Description:

  • Schedule oversight activities for the Agencies' designated region(s).
  • Oversee the implementation of the oversight process as conducted by the various regional office staff to ensure the steps are completed in a consistent manner.
  • Participate in a statewide response system to waiver and oversight questions to assure statewide consistency.
  • Draw monthly reports as provided by the Agency Division of Program Analysis and organize reports by administrative entity, and send reports to each administrative entity.
  • Provide training and technical assistance as needed to AE and Regional Oversight staff.
  • Review reports, action plans, policies, and procedures as related to the oversight process.
  • Track the flow of documentation as related to the oversight process.
  • Prepare reports and share information with the Regional Program Manager, Regional Office supervisors, and Oversight staff.
  • Attend and report to the AEs at various regional meetings or as requested.
  • Complete duties as assigned and participate in work groups as pertinent to the AE oversight process.
  • Retrieve reports for the Enterprise Content Management (ECM) system.
  • Participate in statewide AE Oversight Monitoring Leads coordination team.
  • Develop, analyze, and trend data (tracking system) resulting from the AE oversight monitoring process.
  • Perform other duties as assigned.

Date Posted: 26 May 2025
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