Social Worker Case Management

Farmington, New Mexico

San Juan Regional Medical Center
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R remote typeNot Applicable locationsSan Juan Regional Medical Center time typeFull time posted onPosted 6 Days Ago job requisition idR Creating Life Better Here starts with you. At San Juan Regional Medical Center, we're more than a healthcare provider-we're a values-driven organization dedicated to delivering exceptional care. As a team member, you help fulfill our mission to make life better here for our community.

Social Workers are entrusted to provide pro-active social work for high-risk patients to optimize the patient/family experience in potentially life-altering situations. They are an integral part of a multidisciplinary team who coordinates a variety of services such as complex discharge planning, crisis intervention, family meetings, bereavement, client advocacy, referrals, prevention, education, psychosocial support and support for Social Determinants of Health.

Required Behaviors:

  • As you go about fulfilling this mission, your work habits and work relationships should embody SJRMC's values. These values are our culture, our identity as an organization: Sacred Trust, Personal Reverence, Thoughtful Anticipation, Team Accountability and Creative Vitality ask more of us than merely completing some list of tasks. Our values ask for a deeper level of commitment, and what is asked of us we freely give because we believe in our mission


Required Qualifications:

  • Graduate of an accredited Bachelor or Master School of Social Work and/or Counseling
  • Assertive and diplomatic communication skills
  • Self-motivated and accountable
  • Team oriented
  • Highly organized

Preferred Qualifications:

  • Current NM licensure
  • Case Management Certification (CCM or ACM)
  • Computer experience
  • Experience in a health care setting

Duties and Responsibilities:

  • Interview patients and/or family members to obtain information about Social Determinants of Health (SDoH) including social, emotional, and financial factors which impact health status
  • Provides resources and counseling for SDoH issues
  • Completes referrals to psychiatric organizations and facilitates transfers as recommended by ED providers
  • Arrange transportation home from the ED in complex situations
  • Coordinates complex discharge dispositions from the ED
  • Responds to referrals from patients, families, physicians, hospital staff, and community agencies
  • Participate in interdisciplinary team approach to coordinate post-hospitalization resources/services for complex discharges and those with psychosocial, financial issues
  • Discuss Advance Directives with patient/family and obtain a copy of the medical record. Maintain ability to counsel patients and families on end-of-life issues
  • Demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's requirements relative to his/her age specific needs
  • Demonstrate knowledge and skill in providing for patient legal and ethical concerns
  • Provide mental health, alcohol and substance abuse screening and referral
  • Provide crisis intervention and/or short-term counseling
  • Facilitate self-determination and self-care through the tenets of advocacy, shared decision making, and education
  • Practice cultural competence, with awareness and respect for diversity
  • Assist with navigating the health care system to achieve successful care during transitions
  • Support and maintain compliance with federal, state, local, organizational, and certification rules and regulations
  • Maintain adequate working knowledge of local resources
  • Maintain up-to-date knowledge of entitlement programs, eligibility requirements and benefits for state and federal assistance programs
  • Pursue professional excellence and maintain competence in practice
  • Each employee is responsible for implementing SJRMC's Service Standards into their daily work:

Safety, Courtesy, Effectiveness, and Stewardship

  • Other duties as assigned

Physical Demands and Environmental Work Conditions:


Prolonged standing/sitting/walking:

  • Fast-paced environment
  • High level of activity with many interruptions
  • Possible exposure to communicable disease
  • Repetitive motions (i.e., keyboard usage)

Sensory Requirements:

The employee will need to be able to hear:

  • Alarms on equipment/fire alarms/overhead announcements
  • Patients/families verbal discussion
  • Instructions/feedback from other healthcare providers

The employee will need to be able to:

  • See and focus on close-up and distant objects
  • Have intact: peripheral vision and depth perception


San Juan Regional Medical Center is a community owned and operated hospital located in the beautiful San Juan River Valley in northwest New Mexico. A non-profit hospital serving the Four Corners area of New Mexico, Arizona, Colorado, and Utah, we have a rich heritage dating back to before New Mexico was a state. In 1910, two physicians, Dr. G.W. Sammons and Dr. A.M. Smith, saw a community need for quality healthcare close to home. They started an eight-bed hospital so patients would not have to travel the treacherous 50 miles to Durango, Colorado. Today, the focus on serving the community with quality healthcare services remains, although our hospital has grown into a 198 bed, level III trauma center including state-of-the-art operating suites and 165 private patient rooms with fresh air balconies. As a 340B hospital , SJRMC is committed to good stewardship principles to enhance services and care for our patients.

New Mexico has been named number 3 in the nation for best places to work as a nurse by WalletHub. As a community owned and operated hospital, we are proud to provide excellent care to our community. Here in the Four Corners, life matters. Family matters. Community matters. Better matters. YOU matter.

San Juan Regional Medical Center, a large nonprofit hospital, has a rich history and reputation of excellence. We are committed to providing the best healthcare in the community that we serve. It is because of our employees that we get the opportunity to provide the best care within the Four Corners. From nursing, support staff, to administration, we strive to provide our employees with a safe and healthy work environment that cultivates independence, teamwork, initiative and opportunities for growth through personal and professional support, training and development. Our compassionate employees come with a servant's heart, like the many previous generations of San Juan Regional Medical Center. This is why better is our mission.

Date Posted: 25 April 2025
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