Social Media & Advocacy Assistant Manager

Social Media & Advocacy Assistant Manager -Community (Multiple position)
888 N Douglas St, El Segundo, California, 90245- Hybrid role
6+ month contract with high potential for extension
Pay range: $60 - $65/hr on W2

Must Have: Platforms used: Creator iQ, Cerby, Talkwalker, SPRINKLR, TRAACKR, Opera, Resolver (Vales Match) - Any One

Our Fortune 500 client (One of the world's largest Beauty companies) in El Segundo, California is looking for hardworking, motivated talent to join their innovative team.

Are you a Social Media & Advocacy Assistant Manager with a passion for collaborating with multiple teams and an interest in working onsite? Don't wait apply today.

Job Description:
Bring your love of skincare and makeup to It Cosmetics where will be responsible for supporting brand social media community management, building relationships with the brand communities, aiding in content creation efforts, and supporting additional digital activities as needed. In your role, you'll significantly impact our brand by driving awareness of the It Cosmetics skin-loving products that deliver REAL results.

Responsibilities include:
Aid in brand awareness and foster brand love through management of our community communications
Manage and monitor community inbounds across all social platforms
Conduct positive, proactive and consistent engagement with fan queries, consumer/creator content and industry trends
Help refine and express It Cosmetics authentic voice on social media through engaging copy/captions
Communicate with the customer service team on product orders and promotions
Demonstrate ability to spot potential crisis and escalate consumer inbounds that need attention
Support proactive and reactive organic relationship building with influencers and community
Foster development of new relationships on behalf of It Cosmetics
Support ordering of product for send outs to seed and support growing community of fans.
Provide support to social media lead on additional related requests, including but not limited to:
Engage in social listening to identify and act on trends with agile content creation
Bring product education to life via engaging social content
Support content capture at events and on set where applicable
Identify, source and secure organic UGC opportunities to insert in to owned brand social content
Collaborate and align with key partners to ensure marketing campaigns, new product launches, events and partnerships are supported on social
Support analytics and reporting via daily, weekly, monthly and quarterly reporting
Utilize data-driven insights to refine community management strategies, ensuring content effectiveness and continuous improvement
Share back weekly and monthly community insights and metrics for cross-functional tracking and reporting
Generate competitive reports and engage in competitive outreach

Requirements:
2+ years in social media management and community management
Excellent verbal communication & writing skills
A creative eye to curate cohesive tone of voice in community management
Ability to work in a fast-paced environment
Self-starter with an entrepreneurial spirit
Enthusiastic attitude and flexibility to adapt to a rapidly changing marketplace
Passionate about social and digital media with an eye for trends
Passionate about skincare, makeup and pop culture
Willing to work some nights and weekends as needed
Experience with content creation is a plus but not mandatory

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you.

About ManpowerGroup, Parent Company of:Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.