Siebel CRM Developer Opportunity

Siebel CRM Developer opportunity in Chicago, IL

Location: Chicago, IL

Job Description

10+ years of experience in Siebel CRM (preferably in Siebel IP24).

3+ years in experience in being first point of contact for Incident management, problem ticket management and roles demanding categorization and analysis of support tickets of critical & major priority

Strong knowledge of Siebel Configuration, Workflows, Business Services, Admin, EIM and Scripting (eScript, VBScript).

Experience in Siebel EAI (Web Services, Integration Objects, MQ, REST, SOAP).

Hands-on experience with SQL, PL/SQL, and database troubleshooting (Oracle, SQL Server).

Understanding of Siebel architecture, logs, and debugging tools.

Familiarity with claims processing in Siebel or other insurance/healthcare systems

Track issue trends and identify areas for process improvements.

Prepare reports and dashboards to highlight recurring problems.

Document resolutions, standard operating procedures (SOPs), and best practices for knowledge sharing

Life at Capgemini:

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

• Flexible work

• Healthcare including dental, vision, mental health, and well-being programs

• Financial well-being programs such as 401(k) and Employee Share Ownership Plan

• Paid time off and paid holidays

• Paid parental leave

• Family building benefits like adoption assistance, surrogacy, and cryopreservation

• Social well-being benefits like subsidized back-up child/elder care and tutoring

• Mentoring, coaching and learning programs

• Employee Resource Groups

• Disaster Relief

Disclaimer:

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Click the following link for more information on your rights as an Applicant

Ref. code: 181222

Posted on: Mar 21, 2025

Experience Level: Experienced Professionals

Contract Type: Permanent

Location:

Chicago, US

Brand: Capgemini

Professional Community: Software Engineering

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.