Parts & Showroom Assistant
- Location: Dartford, Kent, DA4
- Job Type: Full-time, Permanent
- Salary: 12.50 - 13 per hour
- Hours: 39 hours per week - 8am to 5pm Monday to Thursday, 8am to 4pm Friday (1-hour unpaid lunch); Saturdays as per rota (Overtime paid at time and a half on completion of 39 hours Monday to Friday)
Join my client's team as a Parts & Showroom Assistant, where you will be integral to the operations of our goods inward area and showroom. This role is perfect for someone who thrives in a busy retail environment and is passionate about providing excellent customer service.
Day-to-day of the role:
- Manage the day-to-day operations of the goods inward area, including handling all parts and showroom related deliveries.
- Assist with retail sales in the showroom, which includes parts, hardware, clothing, and groundcare machinery sales.
- Ensure excellent customer service by addressing all queries related to products and services either face-to-face or over the telephone.
- Support internal workshop technicians with parts identification and manage the distribution of orders.
- Handle stock transfers to the stores and showroom, unpacking, and processing supplier parcels.
- Manage customer delivery and collection shelves, and perform stock checking as required.
- Maintain showroom stock and ensure a presentable appearance of the sales floor.
- Load and unload internal lorry deliveries and manage the overall stock levels.
Required Skills & Qualifications:
- Knowledge of agricultural and horticultural equipment and parts is advantageous.
- Experience working in a busy retail environment, preferably with showroom experience.
- Strong communication skills across various platforms including face-to-face, email, and telephone.
- General computer skills and familiarity with email and internet use.
- Good numeracy and literacy skills, with attention to detail especially in handling transactions.
- Ability to work effectively both independently and as part of a team.
- Full driving licence and a good general level of health and fitness are essential.
Benefits:
- Competitive salary plus 32 days holiday (including bank holidays).
- Workplace pension and life assurance (2x salary).
- Country store staff discount and company sick pay scheme.
- Flu jabs and employee referral scheme.
If you are interested in this position, please Apply Now.