ESSENTIAL DUTIES & RESPONSIBILITIES: The Shop Service Technician will be responsible for, but not limited to, the following duties:
- Ability to perform maintenance-related repairs.
- Assist in resolving customer-related issues in a timely matter.
- Work with Sales & Operation Manager to ensure the facility is clean and organized and presents a positive image.
- Plan methods and sequence of performing repairs assigned.
- Pre-Order all parts and materials required to perform assigned repairs.
- Effect the repairs required safely and effectively.
- Ensure all repairs are completed as assigned.
- Ensure the cosmetic appearance upon completion of repairs.
- Ensure all unused parts and materials are returned per Power Center return parts guidelines.
- Maintain the work area in a clean and safe condition.
- All communications with customers are conducted reflecting respect and honesty.
- All failures identified are matched to solutions necessary to affect a repair.
- Complete all work orders and time sheets in a timely manner.
- Consult, when necessary, with Service Department to ensure the accuracy and approval of repairs.
- Perform all work in accordance with all established policies and procedures.
- Assist in properly filing warranty claims and customer invoices.
- Perform other duties as assigned.
Travel Demands: Anticipated domestic and international travel is approximately 0-10% depending on business needs.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
Pay Details: $30.00 to $40.00 per hour
Equal Opportunity Employer/Veterans/Disabled
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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance