POSITION SUMMARY:
The Shop Service Technician will perform preventative and routine repairs. Candidate will liaise with customers, Parts Specialists, and our Service supervisor. The Ideal candidate must be personable, a problem solver, reliable, ethical, intelligent, and able to adapt to all the forces around them - customers, suppliers, department employees, co-workers, and manufacturers employees. The ideal candidate must also be a safety-focused team player with an optimistic outlook.
ESSENTIAL DUTIES & RESPONSIBILITIES: The Shop Service Technician will be responsible for, but not limited to, the following duties:
- Ability to perform maintenance-related repairs.
- Assist in resolving customer-related issues in a timely matter.
- Work with Sales & Operation Manager to ensure the facility is clean and organized and presents a positive image.
- Plan methods and sequence of performing repairs assigned.
- Pre-Order all parts and materials required to perform assigned repairs.
- Effect the repairs required safely and effectively.
- Ensure all repairs are completed as assigned.
- Ensure the cosmetic appearance upon completion of repairs.
- Ensure all unused parts and materials are returned per Power Center return parts guidelines.
- Maintain the work area in a clean and safe condition.
- All communications with customers are conducted reflecting respect and honesty.
- All failures identified are matched to solutions necessary to affect a repair.
- Complete all work orders and time sheets in a timely manner.
- Consult, when necessary, with Service Department to ensure the accuracy and approval of repairs.
- Perform all work in accordance with all established policies and procedures.
- Assist in properly filing warranty claims and customer invoices.
- Perform other duties as assigned.
Pay Details: $48,000.00 to $62,400.00 per year
Equal Opportunity Employer/Veterans/Disabled
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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance