JOB SUMMARY: Sort and distribute incoming/outgoing letters and packages for NCLH fleet in a timely and accurate manner. Assist Mail Services and Facilities with other job-related duties as assigned under Management direction.
DUTIES & RESPONSIBILITIES: - Responsible for receiving carriers and maintaining the loading dock free and clear.
- Responsible for receiving and sorting all incoming packages in the loading area.
- Accurately track and record packages received for NCLH fleet using the department's electronic tracking system.
- Assist Receiving Clerk II in the process of accurately accounting packages and palletizing.
- Assist with wrapping, tagging, and securing pallets for pickup by weekly courier company.
- Research and provide status and details on mail and packages received, as requested, within 24 hours of request receipt.
- Assist in the coordination and shipment of outgoing mail packages, via overnight carrier system (FedEx, DHL, etc.), as requested by NCLH fleet and/or departments.
- Operate company van/shuttle during periods of emergency absences or vacation, as necessary.
- Cross train with Corporate Mail and assist with coverage, as needed.
- Perform other job-related functions as assigned.
QUALIFICATIONSDEGREE TYPE: High School Diploma
EXPERIENCE: - Previous mailroom experience in a medium to large organization preferred.
COMPETENCIES/SKILLS - Knowledge of or ability to operate various mailroom equipment properly and safely.
- Proficiency with Microsoft Office; Word, Outlook, Excel, etc.
- Excellent written and verbal communication skills needed to communicate with tact and diplomacy, while providing professional customer service.
- Strong attention to detail, ensuring strict accuracy while meeting various deadlines.
- Ability to efficiently manage time and workload with minimal supervision; this includes the ability to successfully handle multiple tasks and prioritize workload to meet deadlines.
- Ability to quickly learn and become proficient with mailroom processes, procedures, and policies, while working efficiently in a fast-paced environment.
- With reasonable accommodation, ability to properly lift and carry up to 70 pounds as well as safely bend, stoop, reach, pull, and push on a frequent basis.
- Ability to operate a pallet jack, which may lift an excess of 200 lbs.
- Possess and maintain a valid driver's license with a solid driving record.
- Adherence to all local, state, and federal traffic laws when operating NCLH vehicles required.
EQUAL EMPLOYMENT OPPORTUNITY: Norwegian Cruise Line Holdings Ltd. and its subsidiaries are equal opportunity employers, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristics protected by law. EEO is the law EEO is the law GINA Supplement
Applicants have rights under Federal Employment Laws. FMLA EPPA Job Safety and Health: It's the Law