Starling Buick GMC is seeking an experienced and reliable
Parts Counter Associate to join our team. The ideal candidate must have prior
General Motors (GM) parts experience and a passion for providing outstanding customer service. You'll be working in a fast-paced, team-oriented environment where accuracy and efficiency are key.
Responsibilities: - Assist customers (both retail and wholesale) and service technicians in selecting and purchasing correct GM parts
- Look up parts using GM cataloging systems and order as needed
- Maintain inventory accuracy and process returns and warranties
- Receive, stock, and track parts shipments
- Communicate effectively with service, sales, and customers
- Handle incoming calls and online inquiries professionally
- Ensure parts counter and storage areas remain clean and organized
Requirements: - Minimum 1-2 years of General Motors (GM) parts experience required
- Proficiency in GM parts cataloging software (e.g., Tekion, GlobalConnect, CDK, etc.)
- Strong knowledge of automotive systems and parts
- Excellent communication and customer service skills
- Ability to multitask in a fast-paced environment
- High school diploma or equivalent; additional technical training is a plus
- Tekion CRM experience is a plus