Join us and inspire with every cup. At Starbucks, we prioritize connection. Our team members are at the core of who we are, as we engage with each other, our customers, and our communities to create a positive impact every day. Collaboration is key in making a difference, and we celebrate our collective achievements, which is why we refer to ourselves as Starbucks partners. Starbucks is a welcoming space where everyone belongs, and we appreciate the unique experiences each partner contributes to our team.
As a Starbucks
shift team leader, you will model the operational standards that shape our Starbucks Experience . You will lead your shift while actively working alongside a team of baristas, delivering exceptional customer service and expertly crafted beverages. In our vibrant store environment, you will have the opportunity to inspire and mentor others, foster an uplifting team atmosphere, and enhance your leadership skills. Our shift leaders play a crucial role in creating delightful experiences for both our customers and partners.
You'd make a fantastic shift team leader if you: - Take initiative and serve as a role model for others.
- Thrive in a team environment and enjoy motivating your peers.
- Understand the essence of creating an outstanding customer service experience.
- Are proud of your work and maintain a focus on quality.
- Are confident in leading, deploying, and guiding your team.
- Are eager to learn new things, including the latest beverage recipes.
- Have experience with cash handling and ensuring store safety.
- Can remain composed in a fast-paced, energetic work environment.
- Possess excellent communication skills.
Starbucks offers a comprehensive compensation and benefits package for eligible part-time and full-time partners, including free coffee, competitive pay, health coverage options, and stock & savings programs like our equity reward program, Bean Stock . We also provide flexible scheduling and opportunities for paid time off.
Benefit Information Summary of Experience - Customer service experience in a retail or restaurant setting - 1 year
Basic Qualifications - Regular attendance and punctuality.
- Availability for flexible hours including mornings, evenings, weekends, nights, and/or holidays.
- Compliance with store operating policies, including service and cash handling standards.
- Minimum of six (6) months of customer interaction experience.
- Experience preparing and coaching others in food and beverage preparation to standard recipes or customer customization.
- At least six (6) months of experience delegating tasks to or coordinating multiple employees.
Knowledge, Skills and Abilities - Ability to direct the work of others.
- Quick learner with effective oral communication skills.
- Knowledge of the retail environment.
- Strong interpersonal skills with the ability to build relationships.
- Able to work cohesively as part of a team.
As a Starbucks partner, you (and your family) will have access to a variety of medical and life insurance options, short and long-term disability support, paid parental leave, vacation time, and additional benefits tailored to your needs. You'll also find opportunities for retirement savings with employer match and student loan management resources among several educational prospects.
Starbucks is committed to a diverse and inclusive workplace. We encourage applicants from all backgrounds to join our mission to serve our communities and create an environment where everyone feels welcome.