Join us and inspire with every cup. At Starbucks, connection is at the heart of our mission. Our team embodies the spirit of partnership as we engage with each other, our customers, and our community to make a positive impact every day. We take pride in celebrating our shared successes and creating a warm, welcoming atmosphere where everyone can thrive.
As a Starbucks
shift team leader, you will exemplify the operational standards that create the exceptional Starbucks Experience . You'll lead your shift by collaborating with a talented team of baristas, delivering outstanding customer service and expertly-crafted products. In our dynamic store environment, you will have the opportunity to influence and guide others, cultivate a positive team culture, and enhance your leadership skills.
We believe our shift supervisors are key in fostering an uplifting experience for our customers and partners alike.
You would excel in this role if you: - Take initiative and set a positive example for others.
- Enjoy collaborating with a team and inspiring those around you.
- Understand the elements of exceptional customer service.
- Are dedicated to quality and take pride in your contributions.
- Are confident in leading, directing, and coaching others.
- Are eager to learn new things, including the latest beverage recipes.
- Have experience with cash handling and ensuring store safety.
- Stay calm under pressure in a fast-paced environment.
- Possess excellent communication skills.
Starbucks offers a comprehensive benefits package for eligible partners, including 100% tuition coverage through the Starbucks College Achievement Plan, health coverage with various options, stock and savings programs, flexible scheduling, and opportunities for paid time off. For more details, visit our benefits site.
Summary of Experience - Customer service experience in a retail or restaurant environment - 1 year
Basic Qualifications - Maintain reliable attendance and punctuality, with or without reasonable accommodation.
- Available to work flexible hours, including early mornings, evenings, weekends, and holidays.
- Adhere to store operating policies and standards, including quality service, cash handling, and safety regulations, with or without reasonable accommodations.
- Have at least six (6) months of experience interacting with and serving customers.
- Expertly prepare and coach the making of food and beverages to specified recipes or customized orders.
- Have at least six (6) months of experience delegating tasks to coworkers and/or managing the work of at least two employees.
Knowledge, Skills and Abilities - Ability to guide and direct the work of others.
- Quick learner.
- Strong verbal communication skills.
- Understanding of the retail environment.
- Excellent interpersonal skills.
- Team-oriented mindset.
- Aptitude for building relationships.
At Starbucks, new partners typically start at the entry point of their salary range, determined by location. Individual compensation is based on the specifics of each role and candidate.
Starbucks is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, marital status, military status, gender identity, genetic information, or any other factor protected by law.
We are committed to fostering a diverse and inclusive workplace. We encourage individuals from all backgrounds and experiences to apply, including people of color, women, LGBTQIA+ individuals, veterans, and those with disabilities.
Qualified applicants with criminal histories will be evaluated consistently with all federal, state, and local laws. Starbucks is dedicated to providing reasonable accommodations to job applicants with disabilities. If you require assistance or accommodation due to a disability, please contact us.
Starbucks looks forward to welcoming new partners who are eager to inspire and create memorable experiences every day.