In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Shift Supervisor, Vim & Victor Wellness BarBethesda, MDPart-Time About us:The St. James is a premier sports, wellness, and entertainment brand, empowering people of all ages to reach their peak potential. Our 450,000-square-foot flagship complex in Springfield, VA, offers a unique combination of world-class sports venues, elite training spaces, recovery amenities, and athletic and wellness programs. We also operate Performance Club locations in Springfield, VA, and Bethesda, MD, providing signature group classes, customized performance training, recovery, and high-performance programming in convenient club settings. From comprehensive training to family-friendly fun, lifestyle events, and sporting experiences, The St. James is your destination to discover your best self.
Our People & Culture:At The St. James, we are in the business of human development. Our success in delivering exceptional guest experiences-experiences that engage, inspire, and delight-depends on our ability to recruit, retain, and cultivate team members who embody the true spirit of hospitality. We seek individuals who are committed to personal and organizational excellence, who are proactive and action-oriented, and who thrive in a collaborative team environment. If you have a passion for service and a dedication to continuous growth, we want you to be part of our team.
Job Description:Make a meaningful impact as a Shift Supervisor with Vim & Victor Wellness Bar at our Performance Club located in Bethesda, MD.
What we're looking for: - You take gratification in making guests happy.
- You take pride in seeing your teammates succeed.
- You seek opportunities to advance your skills.
- You perform at your best, cause that's the only way you know how, and you can make it look easy.
We'd like to know about: - Your most recent dining experience and the service you received.
- What do you enjoy about leading people?
- What does the word "hospitality" mean to you?
- What point of sales systems you are comfortable with?
- A time where you wish you would have communicated better.
Key Responsibilities - Professionally lead shifts as the manager on duty.
- Ensure stocks of inventory are maintained.
- Confirm guest reservations and cancellations.
- Interact with guests and members in a friendly, courteous and efficient manner.
- Open and Close for start and end of business.
- Ensure cafe is clean, functioning, maintained up to DOH standards and prepared for daily service.
- Work effectively across departments.
- Ensure key admin functions are consistently carried out.
- Act as the right hand to the Restaurant General Manager, to ensure that guests receive the best possible experience every single time.
- Assist with building and training an extraordinary service team, ensuring they are well trained and consistently supported, and leading them through service
Additional Qualifications - Able to work a varied schedule that includes nights and weekends.
- A friendly, positive attitude and the ability to communicate effectively with our members and guests.
- High school diploma/GED required.
- Prior experience in a reputable full-service restaurant.
- Beverage and culinary knowledge.
- A demonstrated passion for training extraordinary teams and motivating staff.
- Passion and understanding of great customer service.
- Understanding food safety standards and protocol.
- Extremely reliable and responsible.
- Ability to organize, prioritize and plan.
- Effective communication skills, coaching mentality, calm and effective disposition when under pressure, resourceful approach to problems.
- Ability to utilize a restaurant POS software platform.
- Background check required.
- Knowledgeable safety training, procedures and best practices used throughout the sports and wellness industry.
Get to know us better: This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operation of the department.
The St. James is an equal opportunity employer committed to diversity and inclusion. We welcome qualified applicants from a variety of backgrounds inclusive of their race, color, religion, sexual orientation, gender, gender identity, expression or orientation, genetic information, national origin, age, disability, or status as a disabled or Vietnam-era veteran.