Join us and inspire with every cup. At Starbucks, connection is at the core of who we are. Our team members are the heartbeat of our success, bringing warmth and positivity to our stores every day. We celebrate our differences and welcome everyone, embracing the unique experiences that each partner contributes to our team.
As a Shift Leadership Supervisor, you will set the standard for exceptional store operations and embody the Starbucks Experience . You'll lead your team of baristas during each shift, ensuring outstanding customer service and expertly crafted beverages. In our dynamic and vibrant store environment, you will influence and encourage your team, while also developing your own leadership abilities. Your role will be pivotal in creating a positive atmosphere for both customers and partners.
You'd excel as a Shift Leadership Supervisor if you: - Take initiative and inspire others through your actions.
- Enjoy teamwork and possess the ability to motivate fellow partners.
- Understand the importance of creating a remarkable customer service experience.
- Take great pride in delivering high-quality products.
- Are ready to guide and support your team confidently.
- Are eager to learn new skills and beverage recipes.
- Have experience with cash handling and ensuring store safety.
- Can maintain composure in a fast-paced and energetic work setting.
- Communicate effectively and with clarity.
From complimentary coffee to competitive pay, Starbucks provides a comprehensive benefits package for eligible part-time and full-time partners, including full tuition coverage through our Starbucks College Achievement Plan , various health coverage options, and stock-savings programs like Bean Stock . Additionally, we offer flexible scheduling and paid time off. For more details on benefits, please visit our benefits website.
Summary of Experience - Minimum 1 year of customer service experience in a retail or restaurant setting.
Basic Qualifications - Consistent attendance and punctuality are required.
- Availability for flexible work hours, including early mornings, evenings, weekends, nights, and holidays.
- Adherence to store policies and standards for quality beverages, food products, cash handling, and safety.
- At least six (6) months of experience in a role with constant customer interaction.
- Capability to prepare and coach the preparation of food and beverages according to standard recipes or customized requests.
- Experience in delegating tasks and coordinating team activities.
Knowledge, Skills and Abilities - Ability to direct and motivate others.
- Quick learner with adaptability.
- Strong oral communication skills.
- Familiarity with the retail environment.
- Excellent interpersonal skills.
- Ability to function effectively as part of a team.
- Skill in building positive relationships.
At Starbucks, we are committed to creating a diverse and welcoming workplace. We encourage applications from all individuals, including people of color, women, LGBTQIA+ members, veterans, and persons with disabilities.
Starbucks is an Equal Opportunity Employer.
Qualified applicants with criminal histories will be considered for employment according to all relevant federal, state, and local laws.
For any accommodation requests due to a disability, please reach out to the provided email.
The work location for this role is: Store 17293, HANOVER S MAIN ST.