Join us and inspire with every cup. At Starbucks, connection is key. Our store teams are at the heart of our success. We work together to create a positive impact in our communities with a focus on welcoming everyone. As partners, we celebrate our shared successes and value the unique experiences each member brings to the team.
As a Starbucks
shift leader, you'll model the operational standards that define the Starbucks Experience . Leading each shift, you will collaborate with a team of baristas to provide exceptional customer service and expertly crafted beverages. You'll thrive in our dynamic store environment, positively influencing your team and enhancing your leadership skills. We believe our shift leaders play a vital role in creating uplifting experiences for both customers and partners.
You'd make a great shift leader if you: - Proactively take initiative and serve as a role model.
- Enjoy collaborating with a team and motivating others.
- Understand the elements of providing an excellent customer service experience.
- Take pride in your work and focus on quality.
- Are confident in leading and guiding team members.
- Are eager to learn new skills, especially our latest beverage recipes.
- Have experience in cash handling and store safety practices.
- Can maintain composure and positivity in a fast-paced environment.
- Possess strong communication skills.
Starbucks offers a comprehensive compensation and benefits package for eligible part-time and full-time partners, including free coffee, competitive pay, and 100% tuition coverage through our Starbucks College Achievement Plan , health plans with varied options, and stock and savings programs like our Bean Stock equity reward.
Benefit Information Summary of Experience - 1 year of customer service experience in a retail or restaurant setting.
Basic Qualifications - Consistent attendance and punctuality, with or without reasonable accommodation.
- Availability for flexible hours, including early mornings, evenings, weekends, nights, and holidays.
- Ability to meet operating policies and standards, ensuring quality beverages and food products, cash handling, and store safety.
- A minimum of six months of experience in customer interaction roles.
- Skills in preparing and coaching food and beverage preparation to standard recipes.
- At least six months of experience in delegating tasks or coordinating tasks among employees.
Knowledge, Skills, and Abilities - Capability to direct the work of others.
- Quick learning abilities.
- Effective verbal communication skills.
- Knowledge of the retail environment.
- Strong interpersonal skills.
- Ability to collaborate within a team.
- Ability to cultivate relationships.
As a Starbucks partner, you and your family will have access to medical, dental, vision, and life insurance, as well as additional voluntary benefits. Partners benefit from disability coverage, paid parental leave, and family expansion reimbursement. Paid vacation and sick time are accruable based on hours worked, with additional pay for working on observed holidays. Eligible partners can participate in a 401(k) retirement plan with employer matching, stock program participation, and additional financial well-being resources.
Starbucks is committed to equal opportunity employment. All qualified applicants will be considered without discrimination based on race, color, religion, sex, national origin, age, disability, sexual orientation, marital status, or other protected factors.
We strive to create a diverse and welcoming workplace that includes partners with varied backgrounds and experiences. We believe this diversity enhances our ability to serve our customers effectively.
Qualified applicants with criminal histories will be considered in accordance with applicable laws. Starbucks Corporation also provides reasonable accommodations to job applicants with disabilities.
For more information on partner benefits and perks, visit our benefits page.