Position Summary: This position is fully accountable for the profitable consistent operations execution of a specific shift designated by the Owner/General Manager while adhering to all company guidelines and regulations. The Shift Lead reports to the owner/General Manager.
Essential Functions:
• Ensure the restaurant is in full compliance with all local, state and federal regulations
• Ensure knowledge, adherence and enforcement of all Firehouse Subs Policies and Procedures
• Ensure the profitability of the business by operation shifts within established guidelines and requirements for food cost, labor, controllables, utilities and sales growth.
• Provide leadership to the restaurant team to consistently meet standards of superior customer service, quality and cleanliness while embracing the Firehouse Subs "Culture" of a cheerful and fun work environment. Leadership and professionalism includes however, not limited to, no fraternization of any kind with crew members.
• Be the "Role Model" for delivering operations excellence.
• Assist the General Manager in coordinating and implementing current operations game plans and company initiatives in a profitable and timely manner.
• Participate in interviewing, training and disciplining employees under the guidance of the general manager.
• Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule.
• "Be Ready", "Be Focused", "Be Here".
• Understand and demonstrate the behavior of the Concept of "Customer Comes First, Dining Room Second, Everything Else is Last"
Supporting Duties:
- Able to work on his/her feet for extended periods of time
- Able to lift up to 50 lbs
- Maintain awareness and participation in community affairs to take advantage of sales and public relations opportunities
- Represent Firehouse Subs in a professional and positive manner at all times
- Communicate effectively to Owners, General Manager and Firehouse Subs Home Office Personnel all issues and opportunities which may impact business
- Maintain restaurant equipment in full working order and communicate problems immediately to Owner/General Manager
- Ability to analyze business trends and help develop plans/implement plans for success. Any other duties assigned by General Manager/District Manager/Owners.
Job Types: Full-time, Part-time
Pay: $13.50 - $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Restaurant type:
- Casual dining restaurant
- Fast casual restaurant
- Quick service & fast food restaurant
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekend availability
Experience:
- Leadership Experience: 1 year (Preferred)
- Restaurant Experience: 1 year (Preferred)
Work Location: In person