Join us and inspire with every cup. At Starbucks, we believe in the power of connection. Our store team is at the heart of our operations, fostering connections with each other, our customers, and our communities to make a positive impact every day. We work together to celebrate our shared success and create a welcoming environment for all, where unique experiences are valued.
As a
Shift Leader, you will exemplify the operational standards that define the Starbucks Experience. You will lead each shift, working alongside a team of baristas to deliver exceptional customer service and expertly-crafted beverages. Immerse yourself in an energetic store environment where you can positively influence and guide your peers, maintain an encouraging team atmosphere, and enhance your leadership skills. Your efforts will be key in creating an uplifting experience for our customers and partners alike.
You'll thrive as a Shift Leader if you: - Are proactive and serve as a role model for others.
- Enjoy teamwork and inspire motivation within the group.
- Understand the importance of an outstanding customer service experience.
- Take pride in your work and focus on delivering quality.
- Are confident in leading and guiding team members.
- Embrace learning new things, including the latest beverage recipes.
- Have experience with cash handling and ensuring store safety.
- Remain calm and composed in a fast-paced, dynamic environment.
- Exhibit excellent communication skills.
Starbucks is dedicated to providing an attractive compensation and benefits package for eligible partners, including free coffee, 100% tuition coverage through our College Achievement Plan, multiple health coverage options, and stock savings programs like Bean Stock. We also offer flexible scheduling and paid time off. Visit our benefits webpage for further details.
Summary of Experience: - 1 year of customer service experience in a retail or restaurant setting.
Basic Qualifications: - Consistent attendance and punctuality, with or without reasonable accommodation.
- Availability to work flexible hours, including early mornings, evenings, weekends, and holidays.
- Adhere to operating policies and standards related to providing quality food and beverages, cash handling, and store safety and security.
- 6 months of experience in a customer-facing role where interaction and fulfilling customer requests were key.
- Ability to prepare and coach the preparation of food and beverages according to standard recipes or customer specifications.
- At least 6 months of experience in a role involving task delegation and coordination among multiple employees.
Knowledge, Skills, and Abilities: - Ability to direct others effectively.
- Quick learning skills.
- Strong oral communication skills.
- Familiarity with the retail environment.
- Strong interpersonal skills.
- Ability to collaborate within a team.
- Ability to foster relationships.
We invite you to bring your talent to Starbucks, where you will be part of a diverse supportive team committed to excellence.
Starbucks Coffee Company is an equal opportunity employer. We welcome applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status. Reasonable accommodations for applicants with disabilities are available upon request.