Join us and inspire with every cup. At Starbucks, connection is at the heart of who we are, especially among our store team members. Our mission is to connect with one another, our customers, and our communities to make a positive impact every day. We work together to celebrate our successes and celebrate each unique experience that each partner brings to our team.
As a Starbucks
Shift Leader, you will embody the operational standards that define the Starbucks Experience . You'll lead shifts, working alongside a dedicated team of baristas to provide exceptional customer service and expertly-crafted products. In our energetic environment, you will inspire and guide others, foster a supportive team culture, and develop your leadership skills. Our shift leaders play a vital role in crafting uplifting experiences for both customers and partners.
You'll thrive as a Shift Leader if you:
- Proactively take initiative and serve as a role model for others.
- Enjoy working collaboratively and motivating team members.
- Understand how to create outstanding customer service experiences.
- Focus on quality and take pride in every task.
- Exude confidence in leading and guiding a team.
- Embrace learning, including new beverage recipes.
- Have experience in cash handling and ensuring store safety.
- Remain calm and composed in a fast-paced, energetic environment.
- Possess exceptional communication skills.
From complimentary coffee to competitive pay, Starbucks proudly offers a comprehensive benefits package to eligible part-time and full-time partners. These benefits include 100% tuition coverage through our Starbucks College Achievement Plan , multiple health plan options, stock programs like Bean Stock , and flexible scheduling with opportunities for paid time off.
Summary of Experience - At least 1 year of customer service experience in a retail or restaurant environment.
Basic Qualifications - Perform regular and consistent attendance and punctuality, with or without reasonable accommodations.
- Available to work flexible hours including early mornings, evenings, weekends, nights, and/or holidays.
- Meet store operating policies and standards, including quality beverage preparation, cash handling, and store safety and security.
- Six (6) months of experience requiring consistent customer interaction and the fulfillment of requests.
- Prepare and coach food and beverage preparation to meet standard recipes or customize to customer preferences.
- A minimum of six (6) months of experience delegating tasks to two or more employees.
Knowledge, Skills and Abilities - Ability to direct and manage the work of others.
- Quick learning capacity.
- Effective oral communication skills.
- Understanding of the retail environment.
- Strong interpersonal skills.
- Ability to collaborate as part of a team.
- Skill in building relationships.
At Starbucks, we are committed to an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity, and any other factor protected by law.
We believe in a diverse and welcoming workplace that allows us to better serve our communities. People of color, women, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply.
Qualified applicants with criminal histories will be considered in line with all federal, state, and local regulations. Starbucks is devoted to providing reasonable accommodations for applicants with disabilities. If you require assistance or an accommodation due to a disability, please reach out to us.