Join us and inspire with every cup. At Starbucks, connection is at the core of who we are. Our team is central to our mission, as we connect with each other, our customers, and our communities to make a positive impact every day. We believe in working together to celebrate our shared success, making every partner feel welcome and valued for their unique experiences.
As a Starbucks
Shift Leader, you will embody the operational standards that define our Starbucks Experience . Leading each shift, you will work alongside a dedicated team of baristas to deliver exceptional customer service and expertly-crafted beverages. In our energetic store environment, you'll have the opportunity to inspire and guide others, cultivate a supportive team atmosphere, and enhance your leadership skills. We believe our Shift Leaders play a crucial role in creating uplifting experiences for our customers and partners alike.
You would be an excellent Shift Leader if you: - Take initiative and serve as a role model.
- Enjoy teamwork and motivating others.
- Understand what it takes to create a fantastic customer service experience.
- Take pride in producing high-quality products.
- Are confident in leading, directing, and supporting your team.
- Are eager to learn new things, especially the latest beverage recipes.
- Have experience with cash handling and ensuring store safety.
- Can remain calm and composed in a fast-paced environment.
- Possess excellent communication skills.
Starbucks takes pride in offering a comprehensive compensation and benefits package to our eligible part-time and full-time partners. Benefit options include 100% tuition coverage through our Starbucks College Achievement Plan , multiple health coverage plans, and stock & savings programs, such as our equity reward program, Bean Stock . Additionally, we provide flexible scheduling and opportunities for paid time off.
Overview of Experience - 1+ year of customer service experience in a retail or restaurant environment.
Basic Qualifications - Regular attendance and punctuality, with or without reasonable accommodation.
- Availability to work flexible hours, including early mornings, evenings, weekends, or holidays.
- Ability to meet store operating policies and standards, including providing quality food and beverage products, cash handling, and ensuring store safety.
- 6 months of experience interacting with and fulfilling customers' requests.
- Experience preparing and coaching the preparation of food and beverages to standard or customized recipes.
- 6 months of experience delegating tasks to, or coordinating the tasks of, employees.
Knowledge, Skills, and Abilities - Ability to direct the work of others.
- Ability to learn quickly.
- Effective oral communication skills.
- Knowledge of retail environments.
- Strong interpersonal skills.
- Ability to work collaboratively as part of a team.
- Ability to build positive relationships.
Starbucks is proud to be an equal opportunity employer, and we welcome all applicants to join our vibrant team and contribute to our mission of inspiring connections with every cup.
For additional information regarding partner perks and benefits, please refer to our internal resources.