Shift Leader

Benefits:

Paid sick time

Employee discounts

Flexible schedule

Training & development

Job Summary

We are seeking an experienced Shift Leader to join our team. As a Shift Lead, you will be responsible for the restaurant's operational performance during your shift. You will supervise staff and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience.

Responsibilities:

Train and manage employees and assign duties as needed

Lead team in providing exceptional customer service

Resolve customer complaints gracefully and with tact

Adhere to all health and safety rules and regulations

Provide sales and productivity reports to upper management

Maintain appropriate inventory levels, reorder and restock when necessary

Cover the shifts of absent employees

Qualifications:

Previous food service experience

Familiarity with Microsoft Office, restaurant management software, and POS software

Ability to remain calm and thrive under pressure

Excellent management and leadership skills

Strong communication and problem-solving skills

Open availability