Join us and inspire with every cup. At Starbucks, our mission is all about connection. The heart of our company is our incredible store team, and we value the unique experiences that each partner brings. Join us in making a positive impact every day by connecting with one another, our customers, and our communities. Here, everyone is welcome, and we celebrate our shared success together.
As a Starbucks
shift leader, you will play a key role in our store operations and be a model of our Starbucks Experience . Leading your team through each shift, you will work alongside talented baristas to deliver outstanding customer service and expertly-crafted beverages. You'll thrive in a dynamic environment, where your leadership skills will help motivate and inspire others to create an uplifting experience for both customers and partners.
To excel as a shift leader, you should:
- Be proactive and serve as a role model for your team.
- Love collaborating and motivating those around you.
- Understand the importance of delivering exceptional customer service.
- Take pride in your work and maintain a focus on quality.
- Feel confident in leading and guiding your colleagues.
- Be eager to learn new things, including the latest beverage recipes.
- Have experience managing cash handling and ensuring store safety.
- Stay calm and collected in a fast-paced work environment.
- Possess excellent communication skills.
At Starbucks, we offer a wide array of benefits, including free coffee, competitive pay, and comprehensive health coverage. Eligible partners enjoy benefits such as 100% tuition reimbursement through our Starbucks College Achievement Plan , paid time off, flexible scheduling, and stock & savings programs like our equity reward program, Bean Stock . You can explore more about our benefits and perks to see how we support our partners.
Summary of Experience - 1 year of customer service experience in a retail or restaurant environment.
Basic Qualifications - Regular and consistent attendance is essential.
- Willingness to work flexible hours, including mornings, evenings, weekends, and holidays.
- Ability to meet store policies, ensuring quality service and products.
- 6 months of experience engaging with customers.
- Experience in preparing food and beverages according to standard recipes.
- 6 months of experience delegating tasks to others.
Knowledge, Skills, and Abilities - Ability to direct team workflow.
- Quick learner with effective communication skills.
- Understanding of the retail environment and strong interpersonal skills.
- Ability to work collaboratively as part of a team.
- Capacity to build lasting relationships with customers and partners.
Starbucks is an Equal Opportunity Employer, promoting diversity and welcoming applicants from all backgrounds. We encourage people of color, women, LGBTQIA+ individuals, veterans, and persons with disabilities to apply. Qualified applicants with criminal histories will be considered in accordance with all federal and state laws. At Starbucks, reasonable accommodations are available for applicants with disabilities.