Join us and inspire with every cup. At Starbucks, connection is key. People are at the heart of who we are, especially our store team. We engage with each other, our customers, and our communities to create a positive impact every day. We believe in collaboration and celebrating shared success, which is why we refer to ourselves as Starbucks partners. Here, you'll find a warm and welcoming environment where everyone's unique experiences are valued.
As a Starbucks
shift leader, you will set a standard for exceptional store operations that define our Starbucks Experience . Leading each shift, you will work alongside a team of dedicated baristas to deliver great customer service and expertly crafted products. In this energetic store environment, you will have the opportunity to positively influence and mentor your team, maintain an uplifting atmosphere, and develop your leadership skills. We believe that shift leaders are essential in fostering a delightful experience for both our customers and partners.
You'd make a great shift leader if you: - Act with initiative and serve as a role model for others.
- Enjoy teamwork and have a knack for motivating others.
- Understand the importance of creating an outstanding customer service experience.
- Take pride in quality and your work.
- Feel confident leading and guiding your team.
- Are eager to learn new things, especially the latest beverage recipes.
- Have experience with cash-handling and store safety responsibilities.
- Can maintain composure in a fast-paced, vibrant work environment.
- Possess excellent communication skills.
Starbucks is proud to offer a comprehensive compensation and benefits package to our eligible partners. Benefits include 100% tuition coverage through our Starbucks College Achievement Plan , health coverage with various plans to choose from, and stock & savings programs including our equity reward program, Bean Stock . Moreover, we offer flexible scheduling and opportunities for paid time off.
Summary of Experience - Customer service experience in a retail or restaurant environment - 1 year
Basic Qualifications - Maintain consistent attendance and punctuality.
- Available to work flexible hours including early mornings, evenings, weekends, nights, and holidays.
- Meet store policies and standards, including exceptional beverages and food products, cash handling, and safety/security measures.
- Six months of customer interaction experience.
- Prepare and coach food and beverage preparation, following standard recipes or customer modifications.
- At least six months of experience delegating tasks to others and coordinating a team.
Knowledge, Skills, and Abilities - Ability to lead and direct the work of others.
- Quick learning abilities.
- Effective verbal communication skills.
- Knowledge of the retail environment.
- Strong interpersonal skills.
- Ability to work collaboratively within a team.
- Ability to build meaningful relationships.
In addition to free coffee and competitive pay, we offer a range of benefits, including medical, dental, and vision insurance, paid time off, and a 401(k) retirement plan with employer match. Eligible partners have access to extensive educational opportunities through the Starbucks College Achievement Plan and other educational resources.
Starbucks welcomes applicants from all backgrounds. We are committed to creating a diverse and inclusive workplace that reflects the communities we serve. If you're passionate about connecting with people and building a vibrant team, we encourage you to apply.