Join us in creating connections with every cup. At Starbucks, we believe in the power of connection. Our people are the heart of our store team, inspiring one another, our customers, and our communities to make a positive impact every day. As partners, we work together to celebrate our successes and foster a warm and welcoming environment for all.
As a Starbucks
Shift Lead, you will embody the operational excellence that defines the Starbucks Experience . You will lead each shift and collaborate with a passionate team of baristas to provide exceptional customer service and high-quality products. In our dynamic store environment, you will have the chance to enhance your leadership skills, inspire your team, and create uplifting experiences for everyone.
You'll thrive as a Shift Lead if you: - Proactively take initiative and serve as a role model for others.
- Excel in a team environment and have a knack for motivating those around you.
- Understand the nuances of creating an outstanding customer service experience.
- Take pride in your work and focus on delivering quality.
- Confidently lead, guide, and support your team members.
- Embrace the opportunity to learn new skills, especially delicious beverage recipes.
- Have cash-handling experience and a keen sense of store safety.
- Remain calm and composed in a fast-paced, energetic work setting.
- Communicate effectively and engage with others.
Starbucks offers a comprehensive compensation and benefits package for our eligible partners, whether part-time or full-time. This includes free coffee, competitive pay, 100% tuition coverage through our Starbucks College Achievement Plan , diverse health coverage options, stock and savings programs, and flexible scheduling with paid time off. Visit for further details.
Experience Required - Minimum of 1 year of customer service experience in a retail or restaurant setting.
Basic Qualifications - Adhere to regular attendance and punctuality, with or without accommodation.
- Availability for flexible working hours, including early mornings, evenings, weekends, nights, and holidays.
- Meet store operating policies and standards, such as quality assurance, cash handling, and safety protocols, with or without accommodation.
- At least 6 months of interactive customer service experience.
- Demonstrate the ability to prepare food and beverages according to standard recipes or to customer specifications.
- Have a minimum of 6 months of experience in delegating tasks and coordinating activities of a team.
Knowledge, Skills, and Abilities - Ability to lead and direct the work of others.
- Quick learning aptitude.
- Strong oral communication skills.
- Familiarity with the retail environment.
- Outstanding interpersonal skills.
- Ability to collaborate and work within a team.
- Capacity to build and nurture relationships.
Starbucks is an Equal Opportunity Employer. We encourage diverse individuals to apply and build an inclusive workplace. Qualified applicants with criminal histories will be considered following applicable laws.
If you require accommodations due to a disability, please reach out for assistance.