The Shift Lead at Las Vegas Petroleum, specifically for the Rainbow & Pebble location, is a vital role that involves overseeing all aspects of the store's operations during assigned shifts. This position demands a proactive leader who can effectively manage a team while ensuring that customers receive outstanding service. The Shift Lead will be responsible for supervising staff, handling cash transactions, managing inventory, and ensuring the store adheres to safety and compliance standards.
Key Responsibilities: - Operational Leadership: Supervise store operations during shifts, ensuring adherence to company policies and procedures.
- Employee Management: Train, mentor, and provide ongoing support to team members to enhance performance and customer service.
- Customer Experience: Deliver exceptional service to customers and resolve any issues or complaints effectively.
- Inventory Oversight: Assist in inventory control, including stock levels, ordering, and product placement.
- Financial Accountability: Manage cash operations, including deposits and reconciliations at shift's end.
- Safety Standards: Maintain high safety standards and ensure compliance with health regulations.
- Communication: Report operational updates to management and communicate effectively with team members.
Requirements - High school diploma or equivalent; further education in management is a plus.
- 1-2 years of experience in retail or customer service, with prior leadership experience being an advantage.
- Demonstrated ability to lead teams and manage store operations.
- Strong verbal and written communication skills.
- Effective problem-solving skills and ability to address customer challenges.
- Basic understanding of inventory management and cash handling processes.
- Willingness to work flexible hours, including nights, weekends, and holidays.
Physical Requirements: - Ability to stand for long periods and lift up to 50 pounds.
- Capable of performing physical tasks, such as stocking and organizing store merchandise.
Benefits Competitive hourly wage.
Opportunities for growth and advancement.
Employee discounts on food.