Shift Lead

Salary: $19.31 - $21.75 Hourly
Location : Tualatin Hills Nature Center - Beaverton, OR
Job Type: Part-time
Job Number: 25-00037
Department: NATURE CTR
Opening Date: 03/26/2025
Closing Date: 4/16/:59 PM Pacific

Description
Shift Lead - Bilingual Spanish Preferred (Tualatin Hills Nature Center)
If you're someone who thrives on making others feel welcome, appreciates the value of community, and enjoys a rewarding work environment, then the Front Desk Shift Lead position at might be the perfect fit for you.
is looking for dependable, self-directed staff who are committed to delivering the best customer service possible. The Front Desk Shift Lead position provides the first point of customer contact in person and on the phone with a focus on creating a safe, welcoming, and inclusive environment for all patrons, staff, and volunteers.
Schedule:

We are hiring for two positions, one regularly scheduled for 20-29 hours per week and one substitute variably scheduled for rentals and substitute support. The regularly scheduled position is primarily Thursday and Friday 8:00 am-5:00 pm and Saturday 9:45 am - 3:15 pm exact schedule may vary seasonally.

Part-time variable (PT) employees work an average of less than 20 hours per week and may work less than 1,560 hours on an annual basis. Part-time benefits (PTB) eligible employees work an average of 20 hours per week but, less than 30 hours, on a year-round basis and are eligible to enroll in a benefits package. To learn more about the part-time classifications THPRD offers, see Part-Time Classifications.
Employee Perks

Employees enjoy free drop-in access to all THPRD recreation facilities for their household. Check out the "Benefits" tab for more details and additional employee perks.
Pay Rate Range:
$19.31-$21.75 hourly.

Pay rate range includes a 3% bilingual pay incentive available for staff who regularly use their bilingual or multilingual skills.
Essential Job Functions
This position is responsible for greeting the public, registering patrons for classes, answering district-wide and center-specific questions about classes, activities, and programs, engaging patrons with natural resource questions, and performing clerical duties, as assigned.
Key components of the job include (but are not limited to):
•  Independently open, close, and staff the front desk at the facility assigned.
•  Greet the public, create a positive experience for customers through professional and courteous behavior, and provide information and assistance regarding schedules, program descriptions, and other general district information over the phone and in person.
•  Answer telephone and direct calls to appropriate personnel, as well as take accurate messages.
•  Perform general clerical support, such as generating prescribed reports, assisting the public with program enrollment by signing participants up for programs, receipting money, and performing related registration procedures. Application Review:

Our hiring team will review applications as they are received, assessing suitability for the role. If you meet our criteria, we will contact you directly to discuss next steps. This posting will remain open until April 16th, 2025.
For more information regarding job duties and qualifications, please click here to review the

Qualifications
Successful candidates will have knowledge and experience in office management principles and apply this knowledge to work problems while creating a welcoming and inclusive environment. Candidates will also have one-year general clerical experience, including public contact, and exposure to recreational programming. Bilingual Spanish language skills and an interest in nature, plants, and animals, are preferred.

Any combination of experience and training that would provide the required knowledge and ability to perform the duties as outlined is qualifying. A typical way to obtain the knowledge and abilities would be as follows:

Experience:
•  One-year general clerical experience, including public contact, and exposure to recreational programming AND
Training:
•  Equivalent to the completion of the twelfth grade. Please click to review the full list of qualifications.
THPRD is committed to the full inclusion of all qualified individuals. As part of this commitment, THPRD will ensure that people experiencing disabilities are provided reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at .
Please follow THPRD on LinkedIn, Facebook, and Instagram to learn more about our organization.
What We Offer You
Enjoy comprehensive benefits as a part-time employee, including access to a confidential Employee Assistant Program, complimentary drop-in visits to THPRD recreation facilities, discounts on various class offerings and more. THPRD is committed to providing flexible part-time employment options tailored to your individual needs. To discover more about the available classifications, and detailed benefits, please visit , or explore the information and links provided below:

Benefits Guide
•   Part-Time Benefits (PTB) Eligible
Available to all classifications:

Great Place to Work
•  THPRD is a certified as of June 2024.
•  THPRD offers opportunities to participate in Employee Resource Groups, including employee-led affinity groups, a Transformation & Allyship Group, or the district's Welcoming & Inclusive Committee. These groups each support equity and justice-based work within the district. Participation is included as regular paid time for part-time or full-time employees. To learn more, visit THPRD's webpage.
•  Bilingual employees who utilize their language skills in the workplace up to 10% of the time, can earn an additional 3% pay incentive
•  Employee appreciation events, employee recognition programs and more. Health & Wellness
•  Employee Assistance Program (EAP) which includes, legal consultations and mediation, wellness and gym discounts, up to six (6) free counseling sessions, per counseling issue, life and career coaching, home ownership and housing support program and much more. All members of the employee's household are covered and may use EAP services.
•  An Employee Wellness Program (EWP), allowing free drop-in access to all THPRD recreation facilities for you and your household
•  Employees and their household can register for camps and classes during in-district registration and receive a 20% discount Leave
•  Paid Time Off - Paid leave type for part-time variable and part-time benefits (PTB) eligible employees. Paid Time Off (PTO), will accrue at a rate of one (1) hour earned for every 30 hours worked. This is in addition to Sick leave and may be scheduled by employees for any reason. (available to PT and PTB only)
•  The ability to earn and utilize up to forty (40) hours of paid sick leave per year
•  Family Medical Leave eligibility for qualified family and medical related reasons
•  Paid compassionate leave is available to all part-time employees to grieve the loss of an immediate family member, to make arrangements (if necessary), and to attend memorial services. Employees are eligible for paid compassionate leave for up to the hours scheduled in their average work week. Retirement
•  Available savings for retirement through a 457(b)-deferred compensation plan by contributing pre-tax dollars from your paycheck Local Government
•  An opportunity to make a difference within your community through public service
•  A variety of opportunities within local government that support your professional development and evolving interests. Opportunities to apply for internal positions, explore a variety of park and recreation careers, and gain meaningful experience.
•  THPRD is a qualifying employer for the Public Service Loan Forgiveness (PSLF) program. For eligibility requirements and information, please visit the website Community Partnerships
•  Seasonal discounts to community partners such as Nike, Adidas, and Columbia Sportswear 01

Please select the option that best reflects your experience providing customer support in a public setting. Examples include: receptionist, cashier, retail/sales clerk, restaurant service staff, etc.
•  No experience
•  Less than six (6) months
•  At least six (6) months, but less than one (1) year
•  More than one (1) year 02

Are you fluent in Spanish (speaking, reading, and writing)? If you speak other languages besides English or Spanish, please indicate this in the languages section of the application.
•  Yes
•  No 03

Please select the option that best reflects your experience using Microsoft office products, sales or registration software.
•  No experience
•  Less than six (6) months
•  At least six (6) months, but less than one (1) year
•  One (1) year or more of experience 04

Please select your available work schedule. Please select all that apply. In the text box, please include any days or times of the week that you are not available to work
•  Monday through Wednesday, 7:30 am to 5:15 pm . click apply for full job details