Servicenow Technical Lead

• 5+ years of ServiceNow development experience, with 2+ years in an Agile team

• Experience with ServiceNow development tools such as workflow, flow designer, business rules, scripts, and Access Control List (ACL) rules

• Knowledge of Agile development methodologies

• Experience working in a global setting

• Ability to quickly learn new concepts and functionality

• Proven ability to manage multiple projects concurrently, prioritize tasks, and meet deadlines

• Experience with IT Service Management (ITSM), Customer Service Management (CSM), Field Service Management (FSM), Service Catalog, and other ServiceNow modules

• Strong analytical and problem-solving skills, with the ability to effectively communicate
technical concepts to non-technical stakeholders

• Excellent written and verbal communication skills, with the ability to collaborate effectively across teams and levels of the organization

• Experience integrating ServiceNow with other platforms

• ServiceNow Certified Application Developer (CAD)

• Experience with ServiceNow Orchestration and Integration Hub

• Knowledge of ITIL framework principles and practices

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.