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ServiceNow Systems Administrator Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Continental US Opportunity: Seeking a ServiceNow Developer who will be responsible for maintaining and developing ServiceNow for a federal government customer. You will provide technical engineering solutions related to ServiceNow applications for IT Service Management (ITSM) and IT Operations Management (ITOM). Successful candidates will Identify and develop processes to streamline design and improve customer satisfaction. Responsibilities: Responsible for the daily administration of the ServiceNow platform
Performs disaster recovery operations, protects data, software, and hardware from malicious actors
Work closely with users, partners, and other stakeholders to identify potential system issues and fix existing problems
Collaborate with other technical subject matter expects and vendors to resolve issues
Provides engineering development in the ServiceNow platform
Identifies opportunities that reduce overall solution cost and development time
Support Organizational Change Management and Continual Service Improvement initiatives
Development of standard operating procedures and processes related ServiceNow
Ensures that all technical artifacts are developed to the highest quality standards Qualifications: Required: Bachelor's Degree with minimum of 9 years' experience as a Developer or System Administrator
Must have a fully adjudicated secret clearance
Must be able to support full-time on-site in Arlington, VA.
Candidate must be able to demonstrate the following competencies:
Development of ServiceNow ITSM and ITOM
System Administration for ServiceNow
Troubleshooting ServiceNow Desired: Certified ServiceNow Application Developer, Implementer, or System Administrator certification is highly desired
Scripting language experience
Highly organized, structured, process oriented, and a self-starter
Ability to work independently as well as with a team
Experience with Agile Development
Excellent problem-solving skills
Excellent verbal and written communication skills
ITIL certification - What You Can Expect: A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation. An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy. Your potential is limitless. So is ours. Learn more about CACI here. Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here . The proposed salary range for this position is: $94,400 - $198,300 CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.
Date Posted: 10 April 2025
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