Join a Leading Tech Team and Innovate. Are you ready to take your ServiceNow expertise to the next level? At Edward Jones, we're on an exciting journey to enhance how we connect with our clients and each other through technology. Our mission revolves around building lasting relationships, and we're looking for talented professionals who can help shape that future.
About the Role In the role of ServiceNow Solutions Architect, you will be at the forefront of designing and implementing innovative ServiceNow solutions that align with our strategic business goals. Your collaboration with various stakeholders will be essential in transforming their needs into effective, scalable technical configurations.
Key Responsibilities: - Lead the architecture of the ServiceNow platform, collaborating with teams in Enterprise Architecture, Security, and Infrastructure.
- Work with cross-functional groups to gather business requirements, assess processes, and design robust technical solutions using ServiceNow.
- Architect, configure, and provide guidance for ServiceNow applications to meet evolving business needs while ensuring optimal platform performance.
- Supervise vendor and third-party support for the ServiceNow platform.
- Conduct architecture reviews and promote best practices throughout the team.
- Analyze platform health diagnostics and recommend effective remediation strategies.
- Oversee the selection and implementation of appropriate ServiceNow modules.
- Create strategies for integrating third-party systems to enhance ServiceNow functionality.
- Develop data archiving strategies aligned with business and performance goals.
- Mentor team members by providing technical guidance and support.
- Stay updated with ServiceNow advancements, industry trends, and best practices.
- Conduct regular assessments to ensure compliance with quality and regulatory standards.
- Guarantee adherence to security protocols within all system designs and implementations.
Why Choose Edward Jones? Edward Jones is dedicated to fostering a workplace where all individuals feel valued and included. We offer a competitive benefits package, including medical, dental, vision, and various voluntary benefits. Our firm is committed to your growth and well-being, offering a 401k plan, paid holidays, generous vacation time, and opportunities for bonuses and profit sharing.
Minimum Qualifications: - Bachelor's degree or equivalent experience.
- Over 7 years of experience with the ServiceNow platform in architecture roles, including proficiency in web technologies such as JavaScript, HTML, and CSS.
- Experience with low-code and no-code solutions and a deep understanding of ServiceNow automation tools.
- Strong communication skills to convey technical details to non-technical audiences.
- Experience with multiple ServiceNow products.
Preferred Qualifications: - ServiceNow certifications, including ITSM Professional Suite, HR Professional Suite, or Certified Application Developer.
- Background in the financial services industry.
- ServiceNow Certified Technical Architect (CTA) credential.
Location Requirements: Candidates living within commuting distance of our Tempe, AZ or St. Louis, MO offices are expected to work in the office three days a week (preferably Tuesday through Thursday).
Join us in reshaping the future of financial services technology, where your skills and creativity can truly make a difference.