ServiceNow Solution Architect, BCM/IRM
Full Time
Jersey City, NJ (Hybrid)
No 3rd party resume please
A highly skilled and experienced ServiceNow IRM/BCM Architect to lead and contribute to the growth of our ServiceNow IRM/BCM practice. As a ServiceNow IRM/BCM Architect, you will play a vital role in helping our clients solve critical business challenges, enhance performance, and gain a competitive edge. In this role you work as a team member along with the Project Manager, Technical Architects and supporting team members to deliver the complete solution for the client. You will coordinate, develop, lead, communicate and execute activities to ensure objectives are accomplished accordingly and on time. You also will be responsible for the ServiceNow solution design of mapping business to systems/technical requirements.
WHAT WILL YOU DO
- Design ServiceNow IRM/BCM solutions for our clients while working closely with stakeholders to understand their business requirements.
- Consult and advise on IRM/BCM best practices.
- Define the architecture of ServiceNow IRM/BCM implementations and oversee their deployment.
- Develops architecture and solution designs to support stakeholder objectives including alignment with ServiceNow implementation best practices
- Assesses effort and complexity of ServiceNow Enhancements via Demands or Projects.
- Provide technical evaluation of ServiceNow Enhancements against ServiceNow platform
- Collaborate with business partners, architects, and other groups to identify complex technical and functional needs of systems
- Mentor ServiceNow developers on ServiceNow architecture and coding best practices
- Create and recommend changes in development standards including design and coding standards
- Look for opportunities to simplify code and existing or new architectures
- Provide technical guidance in platform development and platform-wide solutions
Must have:
- Minimum 7 years' experience working in the ServiceNow platform
- Minimum 5 years' experience as a ServiceNow Solution Architect
- 4+ years of experience in working in IRM domain, out of which minimum 2 years in the role of BCM Architect
- Expertise in BCM processes: Business Impact Analysis, Business Continuity Planning, Exercise Management, Crisis Management.
- Minimum 2 years Solution experience in ITSM, ITOM, ITBM and Integrations
- Knowledge of JavaScript, HTML, AngularJS, HTML, AJAX, CSS, JSON
- Excellent knowledge of CSDM 4.0 and ServiceNow CMDB structure
- Strategic thinker with excellent interpersonal skills to work across functions and businesses
- Deadline-driven and results-oriented; able to meet consistently high-quality standards while handling a variety of tasks and deadlines simultaneously
Nice-to-have:
- Certified Implementation Specialist - Risk and Compliance
- Micro-Certification - Business Continuity Management
- ITIL Foundations certification