Description:TCS is seeking a highly skilled professional with extensive experience in designing, implementing, and governing complex ServiceNow solutions, requiring a deep understanding of the platform's capabilities and best practices, as well as the ability to lead large-scale digital transformation projects with a focus on strategic architecture and governance
Responsibilities Include:
- Strategic Architecture Design:
- Lead the design and development of comprehensive ServiceNow architectures, aligning with business needs and ensuring scalability, performance, and long-term sustainability across multiple applications and modules.
- Solution Governance:
- Establish and enforce ServiceNow governance standards, including application lifecycle management, data quality control, and best practices to maintain consistency and quality across the platform.
- Implementation Leadership:
- Oversee the implementation of complex ServiceNow solutions, providing technical guidance to development teams and ensuring successful project delivery within budget and timeline.
- Requirements Gathering:
- Collaborate with stakeholders to understand business requirements, translate them into detailed functional specifications for ServiceNow solutions, and prioritize features based on business impact.
- Technical Expertise:
- Possess in-depth knowledge of ServiceNow core functionalities, including workflows, scripting (JavaScript, GlideScript), integrations, custom applications, and reporting capabilities.
- Technical Mentorship:
- Provide technical mentorship and guidance to other ServiceNow developers and administrators, ensuring knowledge transfer and best practices adoption across the team.
- Change Management:
- Collaborate with change management teams to develop strategies for user adoption and training to maximize the value of implemented ServiceNow solutions
Qualifications:
- Candidate should be a Certified Architect having at least 15+ experience
- Candidate should have at least 3 end-to-end implementation experience in various ServiceNow modules
- Candidate should have at least 3 green field and 3 migration experiences
- Candidate should have experience working from ideation to implementation cycle experience