Immediate need for a talented ServiceNow Program Manager/Test Manager/Organizational Change Manager. This is a 18+months contract opportunity with long-term potential and is located in Raleigh, NC (Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job ID:25-67805
Pay Range: $65 - $70/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision).
Key Responsibilities:
- NOTE: Candidate needs to be local to Raleigh, NC area to be consider - this requires every 3 days onsite every week.
- Looking for W2 Candidates.
- Conduct user interviews to obtain an understanding of customers' business challenges and/or objectives.
- Create and manage the backlog of features, ensuring they are in alignment with customer success criteria and desired outcomes.
- Assess business value and prioritize features to ensure work focuses on those with maximum value.
- Continually make recommendations and refinements to the product backlog based on learnings.
- Provide support to product owners ensuring user stories are properly prepared and executed.
- Work with stakeholders to make tradeoff decisions regarding competing priorities.
- Monitor product performance, collect feedback, and improve user experience and business outcomes.
- Communicate progress toward milestones as features are released into production.
- Develop and maintain subject matter expertise in application features and capabilities.
- Participate in standups, planning sessions, product demos, and retrospectives.
- Work with cross-functional teams, to build, enhance and manage a set of products using Agile software methodologies.
- Collaborate cross-functionally across teams to define new capabilities, partner on proof of concepts and approach to deliver.
- Foster collaboration with team members to drive value and collectively identify and resolve impediments.
- Exhibit active listening, facilitate sessions, and clearly communicate at all levels.
Key Requirements and Technology Experience:
- Key Skills: ServiceNow Product Manager.
- 2+ years of product management experience creating, prioritizing and recommending features/user stories for ServiceNow Products.
- 2+ years' experience working with ServiceNow ITSM, Service Catalog, Service Portal and HRSD products and capabilities
- Experience working in an Agile/Scrum team
- Demonstrate strong communication skills including written and oral skills
- Excellent presentation skills with one-on-one, with small and large groups
- Team players with proven ability to collaborate and work within team and across functional teams
- Expert relationship management, stakeholder management, and business acumen skills.
Our client is a leading Telecom Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
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