PN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us.
Direct Client Requirement Role:- ServiceNow Observability Engineer
Location:- Charlotte, NC (28214)
Contract
This is an onsite role.
Job Description - Expert in defining new monitoring definitions based on achieving best practice monitoring capabilities. Infrastructure - mandatory. Application Stack - nice to have.
- Tuning of monitoring definitions to eliminate operational noise
- Experience in doing the above in Solarwinds & ServiceNow ITOM AIOPs
- ITOM AIOPs Event Management
- Experience in tuning monitoring policies, event rules, etc.
- Experience in tuning / optimizing the configuration of Operational Intelligence
- Experience in optimizing the architecture of Midservers used for monitoring
- Experience in configuring Health Log Analytics. Currently this is not configured. Need an SME who can recommend logging sources that need to be added to augment the existing monitoring and provide the ability to detect alerts caused by change.
- Experience in configuring Agent Client Collector Monitoring. Adding to existing Client monitoring with the goal of retiring Solarwinds for server monitoring.
- Experience in configuring Service and CI binding rules for monitoring.
We are committed to fostering a diverse, inclusive, and equitable workplace where individuals from all backgrounds feel valued and empowered to contribute their unique perspectives. We strongly encourage applications from candidates of all genders, races, ethnicities, abilities, and experiences to join our team and help us build a culture of belonging.