Servicenow ITOM Architect

Experience

• Solutioning and designing the ITOM solution using industry best practices.
• Experience with CMDB design, architecture, and implementations with a fair understanding of ServiceNow CMDB model and extensions.
• Integrate ServiceNow ITOM modules with a variety of enterprise monitoring tools, automation of alerts, application management tools using OOB plugins and API methods
• Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases.