- Lead the design and architecture of HRSD ServiceNow solutions, including custom applications and integrations, that meet client needs and industry best practices.
- Design & Implementation, Customization and Maintenance of HRSD Modules such as HR Service Configuration, HR Criteria, Catalog Item, COE Security Configurations, Assignment Rules, country-based notifications etc.
- Provide technical leadership and mentorship to development teams to ensure the successful execution of ServiceNow projects.
- Perform assessments and evaluations of existing ServiceNow implementations, offering recommendations for improvements.
- Responsible for developing/administering technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond.
- Design and develop integrations between ServiceNow and other enterprise systems using REST, SOAP, Integration Hub, and other API technologies.
- Implement automation solutions using Flow Designer, Orchestration, and other ServiceNow tools to streamline business processes.
- Provide advanced support for ServiceNow applications, troubleshooting complex issues and implementing long-term solutions.
Qualifications:
- ServiceNow Certified Application Developer (CAD) or Certified Implementation Specialist (CIS) for HRSD, ITIL.
- 10 to 12 years' experience in administration/implementation/configuration of ServiceNow in the areas of ITSM (HRSD Module), ITBM, ITOM, ITAM (not limited to) and Scoped Application solution
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.