Job Title: ServiceNow Developer (ITOM) with Secret Cleared
Location: Onsite - Springfield, Virginia
Clearance Required: Active Secret Clearance
Employment Type: Contract to Hire
Job Description:
We are seeking a ServiceNow Developer with IT Operations Management (ITOM) experience to join our client's dynamic team onsite in Springfield, VA. The ideal candidate will have a solid background in designing, developing, and implementing ServiceNow ITOM modules, including Discovery, Service Mapping, Event Management, and CMDB. An active Secret clearance is required for this role.
Key Responsibilities:
- Develop and configure ServiceNow ITOM modules including Discovery, Service Mapping, and Event Management.
- Integrate ServiceNow with other IT systems and data sources to enhance CMDB accuracy and visibility.
- Customize workflows, UI policies, business rules, and client scripts to meet business requirements.
- Collaborate with stakeholders to gather technical and functional requirements.
- Maintain system integrity and data accuracy within the CMDB.
- Troubleshoot issues related to integrations, data flow, and application performance.
- Ensure ServiceNow development aligns with best practices and organizational governance.
Required Qualifications:
- Active Secret Clearance (DoD issued)
- 1+ years of hands-on ServiceNow development experience
- 1+ years of experience with ITOM modules, particularly Discovery, Service Mapping, and Event Management
- Experience with CMDB architecture and integrations
- Strong knowledge of JavaScript, Glide API, and ServiceNow platform scripting
- Familiarity with ITIL processes and frameworks
Preferred Qualifications:
- ServiceNow Certified Implementation Specialist - ITOM or Discovery
- Experience working in a DoD or federal environment
Work Environment:
- This position is 100% onsite in Tampa, FL
- Collaborative team environment supporting mission-critical operations