Job Summary: We are seeking a skilled ServiceNow Developer/Admin to support the administration, development, and customization of our ServiceNow platform on a
part-time basis. The ideal candidate will have experience in configuring, maintaining, and enhancing ServiceNow applications to meet business requirements.
Key Responsibilities:- Administer and maintain the ServiceNow platform, ensuring optimal performance and uptime.
- Develop and configure ServiceNow modules such as ITSM, ITOM, HRSD, or other relevant applications.
- Customize ServiceNow workflows, business rules, UI policies, client scripts, and integrations.
- Perform system upgrades, patching, and troubleshooting to ensure system stability.
- Develop and manage reports, dashboards, and KPIs within ServiceNow.
- Collaborate with stakeholders to gather requirements and implement new functionalities.
- Ensure adherence to ServiceNow best practices and security standards.
- Provide training and support to end-users as needed.
- Required Skills & Qualifications:
- 2+ years of hands-on experience with ServiceNow development and administration.
- Strong knowledge of ServiceNow scripting (JavaScript, Glide API, REST/SOAP integrations).
- Experience in configuring workflows, business rules, UI actions, and notifications.
- Familiarity with ServiceNow CMDB, Asset Management, Service Portal, and Automation.
- Experience with ServiceNow Integration Hub, MID Server, or third-party integrations.
- Ability to work independently and manage tasks efficiently.
- Strong problem-solving skills and attention to detail.
- ServiceNow certifications (CSA, CAD, or CIS) are a plus.