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Job description
Job Title: ServiceNow CSM Technical Architect
Location: Houston, TX (Remote)
Job Description:
8 to 12 years working with ServiceNow platform in enterprise-wide, multi-tier ServiceNow production environment
Atleast 12 to 14 years of experience in the IT Industry Experience
Roles & Responsibilties :
Provide domain, architecture, and the technical aspects of the project.
Participate in requirement gathering meetings and provide inputs to the developers based on the requirements.
End to end guidance and review of Modular Implementation & customization in ServiceNow
Hands-on experience in implementing in multiple ServiceNow Modules and 3rd party integrations
Guidance on Implementation of ServiceNow Modules, primarily MCO, CSM, ITSM and Platform Configuration
Client and Server APIs i.e. GlideDialogWindow, GlideForm, GlideAggregate, GlideRecord, etc
Validate requirements and highlight discrepancies
Design solution and suggest technical best practices
Ensure information is accurate and feasible
Certifications :
ServiceNow Administration certification
ServiceNow Implementation Specialist Certification(various tracks)
ServiceNow Master Architect Certification(optional)
Skills
Mandatory Skills : ServiceNow ITSM
CSM
MCO
Architect
Date Posted: 03 May 2025
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