ServiceNow Consultant
Location: Remote
Contract: Inside IR35
Day rate: Up to £800 per day
Duration: 6 Months+
Start date: ASAP
Key skills: ServiceNow, CMDB, SecOps, remediations, Transformation,
We have an opportunity with one of the UK s biggest Retailers who have a network of branches nationwide.
They require an ServiceNow SME with experience of CMDB/SecOps implementations & remediations ideally from a Development background role.
Key Responsibilities:
• ServiceNow Implementation: Design, implement and optimise a comprehensive service-aware CMDB architecture that maps business services to technical components.
• Service Now Mapping Development: Develop the implementation of service mapping to establish clear relationships between business services/applications and underlying infrastructure.
• SNOW Integrations: Assist with integrations between ServiceNow and cloud platforms (AWS, Azure) using Service Graph Connectors and rationalisation of data sets. Support HAM & SAM rollout and build.
• Management Integrations: Implement and maintain integrations as other requirements arise to enable automation.
• Designing Automations: Design and implement workflows, scripts, and automation to improve security process
• Service Transition: Defined relationships between CI s, Business process, workflow reviews and automation of data feeds.
• Business Change: Create training and support artifacts, to meet the businesss needs & document the HLD. Deliver upskilling sessions targeting appropriate stakeholder groups. Provide all necessary documentation to Platform Team for BAU support.
Candidate Qualifications:
• ServiceNow Certified System Administrator (also incorporated into CAD certificates) -Required
• ServiceNow Certified Application Developer: SecOps - Required
• ServiceNow Certified Business Process Analyst (Associate Level) Desirable
• ServiceNow Certified Application Developer: CMDB Desirable