We're Hiring: ServiceNow Business Development Manager - IRM
Edison, NJ (Hybrid) BFSI Sector Focus: ServiceNow, IRM, Risk & Compliance
Please do not apply unless you meet the Must-Have skills listed below.
We are looking for a driven and strategic ServiceNow Business Development Manager who brings a solid blend of presales, solutions, and customer engagement experience - especially within the BFSI domain. This role is key in crafting IRM-driven solutions for enterprise clients, enabling them to navigate today's dynamic compliance, risk, and operational landscapes through ServiceNow.
Must-Have Skills
- 10+ years in IT, with 5+ years in ServiceNow ecosystem, and 2+ years in presales/solutions
- Deep experience with ServiceNow IRM, SecOps, and TPRM
- Strong grasp of CMDB, CSDM, ITAM, Enterprise Architecture
- Hands-on understanding of AI/GenAI/Agentic AI use cases
- Domain expertise in Security, Risk, and Compliance for Banking & Insurance
- Knowledge of regulatory environments in North America
- ServiceNow certifications (CAS + at least one more)
Preferred Experience
- Familiarity with tools like Archer, MetricStream, OneTrust
- Solutioning experience in complex ServiceNow MSP/federated/shared models
- Strong relationship-building and storytelling skills for presales engagements
- Team leadership in matrix environments with onshore-offshore models
What You'll Be Doing
- Lead presales & solutions for ServiceNow across IRM, IT Ops, and BFSI operations
- Craft tailored value propositions and responses to RFPs and proactive deals
- Build and nurture client and partner relationships (ServiceNow field teams)
- Lead strategic consultative engagements and amplify organizational offerings
Location: Edison, NJ (Hybrid: 2-3 days onsite preferred)
Travel: Up to 20%
Remote candidates from other locations may be considered.