Servicenow Business Analyst

Job Description

We're hiring for a Senior ServiceNow Business Analyst in Seattle, WA. You will be tasked with the following responsibilities:

Identify, gather, and prioritize business, functional, and technical requirements from stakeholders.

Identify and evaluate business processes, workflows, and roadmaps.

Create and maintain data-driven reports to support business decision-making.

Lead cross-functional collaboration and communications with business stakeholders.

Create and maintain relevant documentation and conduct knowledge transfer activities.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to . The EEOC "Know Your Rights" Poster is available here .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .

Skills and Requirements

6+ years' experience as a Business Analyst.

4+ years' experience working with ServiceNow products, i.e. GRC (Governance, Risk and Compliance), Integrated Risk Management (IRM), Security Incident Response (SIR), Security Operations (SecOps), Third-party Risk Management (TPRM, previously VRM).

Strong understanding of ServiceNow, i.e. how it works out of the box, industry best practices, etc.

Strong experience in Agile/Scrum.

Strong documentation experience.

Passion for continuous improvements and process optimization. Experience with Vulnerability Response (VR).

Understanding of security frameworks, i.e. SOX, NIST, etc.

Solution design experience within ServiceNow.

Previous experience working for a "Big 4" company, i.e. Deloitte, EY, KPMG, PwC. null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to .