V2Soft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since 1998. We have headquartered in Bloomfield Hills, MI and have 16 offices spread across six countries. We partner with Fortune 500 companies to address complex business challenges. Our services span AI, IT staffing, cloud computing, engineering, mobility, testing, and more. Certified with CMMI Level 3 and ISO standards, V2Soft is committed to quality and security. Beyond our work, we actively support local communities and non-profits, reflecting our core values. Join us to be part of a dynamic and impactful global company.
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Job Location: Hybrid in Pittsburgh PA/ Cleveland OH/ Birmingham AL/ Dallas TXSummary: The main function is to plan, organize, and develop business architecture to maximize performance.
Roles and Responsibilities: As a ServiceNow Employee Experience Crew Architect, you will be actively involved in designing business architecture, delivering technical roadmaps, application blueprints, data models, and system overlays for business processes. You will decompose business requirements against technical standards, identify current technical gaps, and determine possible application modules needed. Additionally, you will conduct risk assessments, manage governance processes, and resolve issues in business architecture. We expect our architects to have deep knowledge in ServiceNow applications, out-of-the-box configurations, business rules, and data tables, as well as an understanding of the impacts of plugin and store app installations. You will also provide technical leadership for integration, testing, and operations of your assigned platform workstream, such as Employee Experience.
Required Skills - ServiceNow
- Service Catalog
- Employee Center Pro
- Virtual Agent
- HRSD (Human Resources Service Design)
- Service Operations Workspace (SOW)
- Interactions
- Walk-Up Technology
V2Soft is an Equal Opportunity Employer ( EOE). We welcome applicants from all backgrounds, including individuals with disabilities and veterans.
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