Servicenow Architect

Technical Skills:

• ServiceNow

• Service Catalog

• Employee Center Pro

• Virtual Agent

• HRSD (Human Resources Service Design)

• Service Operations Workspace (SOW)

• Interactions

• Walk-Up Technology

Flex Skills:

• API Integrations Knowledge

Degrees/Certifications:

• Nice to have SNOW certifications

Roles and Responsibilities:

• ServiceNow Employee Experience Crew Architect

• ServiceNow Architects are hands on designing business architecture, delivering technical roadmaps, application blueprints, data models and system overlays for business processes, decomposing business requirements against technical standards, current technical gaps and possible application modules needed, conducting risk assessments, governance processes and issue resolution in business architecture. We expect our architects to have deep knowledge in ServiceNow applications, out-of-the-box configurations, business rules, and data tables, impacts of plugin and store app installations, and technical leadership for integration, testing, and operations of their assigned platform workstream (e.g. Employee Experience).